Sony Ericsson P900 free on orange £45/month

[Rob_Baker]

From today free at the link on ovp o2 400 @ £45pm (if you can get hold of one!)

newc-u-lyme
blackburn
hanley
chesterfield
west thurock
barnstaple
carmathon
truro

are all showing a couple, may be sold by now though!

Rob

[BigPappa]

Is it available in Leeds ?

[Rob_Baker]

they dont have any in stock

[stunno]

How about Middlesbrough?

[Rob_Baker]

at home cant check, just give em a bell :) tis indeed a bargain though!

[bisoner]

I got this phone from O2 on the £45pm contract just recently. Will downgrade to £15pm after 3 months.

Class phone though - it has so many features I am still getting used to them all.

Thanks

Bis

[snowball]

Originally posted by Rob_Baker
From today free at the link on ovp o2 400 @ £45pm (if you can get hold of one!)

newc-u-lyme
blackburn
hanley
chesterfield
west thurock
barnstaple
carmathon
truro

are all showing a couple, may be sold by now though!

Rob

Rob. you work at The Link right? :)
Can you tell the stock levels at each store? Specifically interested in Chesterfield.

edit : never mind. Will give the c'field store a call tomorrow :)

Cheers for the heads up

[captainshadwell]

Just tried the cardiff store and they have no P900 on ornage in stock at all!!!!!!

Anyone know if and when they will be getting them or can we order online?

Cheers

CS

[madhavr]

forgive me for being slightly dim but how does this classify under free? (hence the title) since you are still forking out hefty rental for the first few months?? unless of course there is a rental refund or something i just missed ..

[humbano]

Like the O2 offer, would you be able to change the tariff to a cheaper one after three months?

[StPandP]

Why only this particular tarrif?

[Nom]

Originally posted by madhavr
forgive me for being slightly dim but how does this classify under free? (hence the title)
Because the phone is free - just like the title says !
Originally posted by madhavr
since you are still forking out hefty rental for the first few months?? unless of course there is a rental refund or something i just missed ..
You pay £x line rental anyway though, not matter what phone you get.
The £45 is only for the first three months - so only £20 more than my usual tariff - and then you can change down to your usual tariff (£25 for me).

Remember that these phones cost about £600 ! This is an AMAZING discount !

[BigPappa]

Are there any anywhere ?

Is the website ever going to get new stock ?

[simonbenn]

No stock at Fleet St. or any apparantly in the City. None in Leicester (both stores) either....Called them both.

I HATE it when stores advertise a product and then never get stock. It is just such bad practice. Grrrrrr.

[immy]

I think you will find, in the CPW T&C's, that you are held to your initial tariff for the first 6 months. This was recently changed due to people changing their contracts down several days after purchasing a subsidised p900.
So this is a very expensive option and not FREE at all.

EDIT :- SORRY, Didnt realise this was from the LINK.
If you are able to get hold of one of these phones, you can change your contract down at end of month 1. LINK do not charge clawback. :) So indeed a bargain if you can find any.

[cralittlewood]

Ordered mine from the Link on Boxing day and have recieved it. Looked through T&C's and couldn't see anything preventing me from changing the tarrif in the first month. There was no mention of any clawback, so thats what I am going to do.

[Philc]

I thought OVP's did not include any insurance for phones?

Anyone confirm this>

[cralittlewood]

I don't think it does include insurance because when I enabled my phone with Orange they asked if I wanted to take out the insurance at a cost of £5 per month

[Philc]

Yeah so it's not as good as it seems. Part of getting a new phone is the orange aftercare ie free replacement within 24hrs etc... I would not go for this.

[bobnick]

Hmm, 1 month at 45 quid, then 11 at 10 quid - a total cost of 155 quid for a brand new P900 - I agree, terrible deal ;)

[immy]

Originally posted by Philc
Yeah so it's not as good as it seems. Part of getting a new phone is the orange aftercare ie free replacement within 24hrs etc... I would not go for this.

The replacement phone that Orange give you are not brand new...they are either factory reconditioned or handsets which have been returned under the 14day money back guarentee.

[BigPappa]

Is it the same t & c in store. So the moment its connected you can downgrade ?

[Philc]

With Orange you have to keep it at the first line rental of three months is what they told me.

[Philc]

Originally posted by immy
The replacement phone that Orange give you are not brand new...they are either factory reconditioned or handsets which have been returned under the 14day money back guarentee.

Yes but it's a replacement! Better than having no phone or a duff one!

[stunno]

Originally posted by stunno
How about Middlesbrough?

None in Middlesbrough :oh-hum:

[BigPappa]

So its 3x45 + 9 x 10 = 225 ?

[cralittlewood]

i looked through the orange T&C that came with the phone and could not find anything saying I had to stay on the same tariff for three months.

[Coolio]

Originally posted by Philc
With Orange you have to keep it at the first line rental of three months is what they told me.

I called them a few weeks go and he said no problem to change

[immy]

Originally posted by Philc
With Orange you have to keep it at the first line rental of three months is what they told me.

No, this is wrong. The shop will tell you that you cannot change tariff but this isnt written into the terms of the contract. Orange allow you to change tariff after your first billing date(or month).
Check your LINK contract and make sure there is nothing about additional charges if you change tariff...if no mention of this then feel free to change tariff down.

[BigPappa]

Originally posted by cralittlewood
i looked through the orange T&C that came with the phone and could not find anything saying I had to stay on the same tariff for three months.

SO have you changed your contract then ?

I was of the opinion that you can change to any tariff each month ie you have to be on the tariff for at least a month before changing.

[Morton]

Originally posted by cralittlewood
i looked through the orange T&C that came with the phone and could not find anything saying I had to stay on the same tariff for three months.

I don't think it's the Orange T&C you have to watch out for, it's the sale agreement with The Link. Although, Immy said that they don't have a clawback clause to worry about.

[cjx]

Originally posted by snowball
Rob. you work at The Link right? :)
Can you tell the stock levels at each store? Specifically interested in Chesterfield.

edit : never mind. Will give the c'field store a call tomorrow :)

Cheers for the heads up

Called chesterfield today and they have no stock.

[Nom]

Originally posted by Philc
I thought OVP's did not include any insurance for phones?
Neither do normal Orange tariffs ! You're talking about Orange Care, and it's £5 per month.
Originally posted by Philc
Yeah so it's not as good as it seems. Part of getting a new phone is the orange aftercare ie free replacement within 24hrs etc...
Only if you pay for the priviledge.
And on top of that, it's money down the drain - your phone is already covered under your home insurance :rolleyes:

[cralittlewood]

Originally posted by BigPappa
SO have you changed your contract then ?

I was of the opinion that you can change to any tariff each month ie you have to be on the tariff for at least a month before changing.

I haven't changed yet, I have only had the phone since Friday. I am waiting for my online access with orange to be enabled and then I will change after the first month probably to the £10 data tariff.

[snowball]

Originally posted by cjx
Called chesterfield today and they have no stock.

Yeah me too. Oh well, serves me right for messing up the CPW deal last month :cry:

[Lynne123]

Originally posted by Nom
Neither do normal Orange tariffs ! You're talking about Orange Care, and it's £5 per month.

Only if you pay for the priviledge.
And on top of that, it's money down the drain - your phone is already covered under your home insurance :rolleyes:

Majority of them charge about £100 excess, the Link do a CoverPlan insurance policy as well.

Also, any phone bought from the link can be downgraded tariff after 3 months, except T-Mobile, which is 6.

[captainshadwell]

Beware orange care as the terms have changed slightly so that any replacement handset now whether damage was accidental of a faulty phone, they charge a £15 admin fee. I got one last week - not sure if this is the same case with insurance taken directly with the shop.

Cheers

CS

[nickyauk]

anyone found anywhere which actually has these? Really want to get my hands on a p900, not really bothered about network....any other good deals?

N

[Fly]

nada in uxbridge.

[snowball]

Originally posted by nickyauk
anyone found anywhere which actually has these? Really want to get my hands on a p900, not really bothered about network....any other good deals?

N

from what I can see The LInk ANYWHER in the UK have ZILCH as everyone is grabbing these as soon as they get some stock in. You'll just have to keep trying like the rest of us :(

[patp]

Is anyone certain about when you can change tarrifs to a lower one? Some say it's after the first month, other people think it's after the 3rd month. That's a big difference at £45/month!

[immy]

Get friendly with the manager at the main LINK store near you, make your face known in the store, and they will put one aside for you if they ever get any in stock :)

[Rob_Baker]

it's 1 month

[cralittlewood]

Originally posted by patp
Is anyone certain about when you can change tarrifs to a lower one? Some say it's after the first month, other people think it's after the 3rd month. That's a big difference at £45/month!

Its after the first month, I have been through the T&C's from the Link (or at least when I bought on Boxin Day) and there is no stipulation that you have to stay on for a minimum period.

With Orange there is also no stipulation to to stay with the initial contract for any length of time.

I have got my web access for Orange sorted today and I can change my tariff on line, but it does not list the £10 Data tariff so will have to call them if I decide to change to this.

[patp]

Originally posted by cralittlewood


With Orange there is also no stipulation to to stay with the initial contract for any length of time.



That's true, but if you buy from Orange direct they will clawback upto month 3 (or is it 4). Its not whether you can change, it's whether they get the difference back off you. The suggestion is that Link don't bother, but I'm yet to see this confirmed by someone who's experienced it.

[captainshadwell]

So the big question - anyone know where these are in stock for free at £45 a month?

CS

[dan99]

the bloke at the link said that they will be getting more in stock next week

[Fly]

wonder when the sale ends...

[patp]

Originally posted by Fly
wonder when the sale ends...

I'm guessing the day before they get more stock.

[snowball]

Im sure I read in an advert somewhere that 'all phones free on all networks' offer ends this weekend.

So dont hold your breath folks. :oh-hum:

[snowball]

Can anyone confirm if this offer is still on? The Link should really get more stock in if they're gonna do something like this , to cope with all the demand :help:

[Rob_Baker]

or its the demand outstripping the supply, its not just p900s we sell you know!

[newsgroupmonkey]

interestingly on the website, you can order a p900 if you're prepared to pay full price for a sim-free one, however, they're out of stock if you want one tariff style

[Nom]

Originally posted by newsgroupmonkey
interestingly on the website, you can order a p900 if you're prepared to pay full price for a sim-free one, however, they're out of stock if you want one tariff style
Well seeing as the two are not the same, then that sounds perfectly reasonable to me.
You wouldn't think it was odd if they had stock on Orange, but none on Vodafone :D

[newsgroupmonkey]

according to the web site, it's only available on Orange

[StPandP]

No, it's only available on Orange contract.

[the Gimp]

Sorry, to be a bit dumb, but what can a P900 do?

I've not changed my phone since about 1999, and I'm not really upto date.

So, basicallly, what can I do on it? do I want one?

[stunno]

http://www.sonyericsson.com/p900/main.htm


Quote:

First impression: the sleek and sophisticated design. Look further, and you will find a lot of power and smartness underneath that handsome exterior. Video camera, PDA functionality, a 65K display, great gaming...the P900 is the perfect work companion. And it's not bad for play either.

A serious organizer

Stay on the move, yet stay synchronized. The P900 shows that mobile work is not a myth. Send and receive e-mails, download and share files and keep your calendar updated - just use your P900 like a PDA while you're on the move. Then connect via Bluetooth™ or Infrared to synchronize the data with your PC.



The P900 - an image worker

Still pictures and video - the P900 does both. Share your video clips and images with your friends via e-mail or MMS. Or just save them in your P900 - with up to 16MB of user memory plus the 32MB Memory Stick Duo™ storage media, you've got plenty of space. Your imagery and your imagination: the P900 is a great tool for making the most of both.



Not forgetting the fun

Think of mobile entertainment, and you think of games. The P900 is all set to give you a new gaming experience over and over again. And when a game no longer is a challenge to beat, just download a new one.

To bring even more entertainment punch to your phone, the P900 comes with an MP3 audio player and polyphonic ringtones. And as the P900 runs on Symbian OS, it is open for third party applications. Simply install and run the programs that fit your needs.

[Punce]

If anyone is interested getting this on Vodafone, and only wants an Off-peak tariff, how about these 2 offers:

----------------

600 off-peak mins
250 free SMS

12 * £15.99
P900 = £195

----------------

300 off-peak mins (x-net)
250 free SMS

12 * £19.99
P900 = £195

----------------


The biggest downside, is that it's with :blah: Singlepoint :cuckoo:

I had nightmares with them recently, but if you're prepared to battle out with them from time to time, not a bad deal!

It's only available by calling the 'New Connections dept.' - not sure if you have to be a current customer to go for this, I was :help:

[cjx]

Well I've just been phoned up by singlepoint as I had written to cancel my o2 contract when it finishes in a month.

They offered me three months free line rental and then 9 months at £13.99 with a purchase price of £149.99 for the phone.This works out about the same as the orange £45 a month and then downgrading after 3.

So I've gone for it and the best bit is they have them in stock.

Edit to say this is on vodafone.

[Rob_Baker]

1*£45 + (11*£10) = £155 for the year :)

[cjx]

Originally posted by Rob_Baker
1*£45 + (11*£10) = £155 for the year :)


Only trouble was that no one had them in stock.
I got sick of phoneing the link every day and I wanted one NOW.;)

[Rob_Baker]

we've been told that some stores should be getting some more this week :)

[WeaverD]

Originally posted by Rob_Baker
we've been told that some stores should be getting some more this week :) Rob, any info on which stores? Been trying to get one like crazy from somewhere around either Oxford or Herts and everywhere is coming up blank.

Also, anyone know when this offer (sale) is due to end?

Thanks :)

[Coolio]

any in london?

[soldave]

Couldn't you just order one of these from the link website? And if you would I could definately change to a £15 a month contract after that?

[Coolio]

havent had any in stock since last yr

[soldave]

Sorry - just realised that now. My bad:(

[Lynne123]

Rob - Which store do you work at mate?

I work for a Premier Link Store, we've been told 2 - 3 weeks til we have them in, should be one of the first stores to get them back in stock.

[Rob_Baker]

crewe.

The stock update shows wk39 doesnt it? did last time i checked?, a girl from our place and her boyf want one so we're trying to get hold of 2 (1 month after they got t610s on contract-muppets!) we've never had them in i just got one sent from hanley cos i NEEDED mine!

anyone wanna buy a p800?! :-p

oh and you can go to a £10/month contract after your first month if you wish!

[Lynne123]

Milton Keynes.

It does, but when I phoned stock control they told me 2 - 3 weeks!?

6 of us are after one at our branch, LOL.

[ebuyer]

I was wondering how come you are able to change tariff after only one month.

I thought the networks imposed a time period for connection to tarriff. Has anyone changed tariff after only 1 month on this p900 deal? if so were there any problems with orange.

A little confused here.

[WeaverD]

Anyone know when this offer is due to finish? :(

[Rob_Baker]

ebuyer, i have :)

[Fly]

Sounds like the customers are well behind the staff in every store in the UK for one, must be a DSG thing!! ;)

[kopman]

Originally posted by Rob_Baker
crewe.

The stock update shows wk39 doesnt it? did last time i checked?, a girl from our place and her boyf want one so we're trying to get hold of 2 (1 month after they got t610s on contract-muppets!) we've never had them in i just got one sent from hanley cos i NEEDED mine!

anyone wanna buy a p800?! :-p

oh and you can go to a £10/month contract after your first month if you wish!

when i was in the hanley store the week before last a guy was buying a p900.
i was in there to get my phone fixed :(

[Philc]

Anyone?

[cralittlewood]

I got the P900 from the link web site and have changed my tariff to £15 per month after the first month at £45, I did this online at the orange web site. I may change my tariff later to the £10 data one.

[cralittlewood]

Aarrrrrgh!, dont use the orange web site to change the tariff, I did and it didn't work.

Changed it on the web site on the 10th of Jan to go the £15 per month tariff , my bill date is the 26th. Just checked and it still has me on the OVP 02 400 tariff (£45).

Just called orange and changed it from the next bill date to the £10 per month data tariff. No problems at all.

Couldn't be arsed to argue the toss about being on the £45 per month tariff for another month.

[stunno]

Just tried the 3 Links round here (Middlesbrough, Stockton and Hartlepool) They say that they have had P900s on order for 3 months and no sign of getting any delivered. The Boro shop said that he thinks that they all go to the 'big' shops.

Anyone know where there is a 'big' shop near here?

[Nom]

Originally posted by stunno
Just tried the 3 Links round here (Middlesbrough, Stockton and Hartlepool) They say that they have had P900s on order for 3 months and no sign of getting any delivered. The Boro shop said that he thinks that they all go to the 'big' shops.
Anyone know where there is a 'big' shop near here?
Newcastle, obviously.

I'd ring first though - AFAIK, there aren't any TheLink stores with stock right now.

[Nom]

Originally posted by Nom
Newcastle, obviously.
I'm pretty sure there's one in Team Valley too, not far from PC World :)

[robzinski]

Originally posted by Lynne123
[BI work for a Premier Link Store, we've been told 2 - 3 weeks til we have them in, should be one of the first stores to get them back in stock. [/B]

Any idea when you'll be getting the Nokia 7200 in, all anywhere ways is Q1 2004?

[Fly]

There are no p900s in any link stores. I had the kind lady in head office do a search for me. The current batch was recalled by Orange for a fault so they don't expect a replacement until mid feb.

[cjx]

Got my P900 today and I'm just installing v-rally.
Very impressed up to now , the manual is the size of an encyclopedia though.

[snowball]

Originally posted by cjx
Got my P900 today and I'm just installing v-rally.
Very impressed up to now , the manual is the size of an encyclopedia though.

did you get it on Orange?? If so, from where?

[Fly]

Originally posted by cjx
Well I've just been phoned up by singlepoint as I had written to cancel my o2 contract when it finishes in a month.

They offered me three months free line rental and then 9 months at £13.99 with a purchase price of £149.99 for the phone.This works out about the same as the orange £45 a month and then downgrading after 3.

So I've gone for it and the best bit is they have them in stock.

Edit to say this is on vodafone.

there

[snowball]

Originally posted by Fly
there

:thinking: Ignore me. Ive been away from the forums for a few days. So I guess I better learn to read earlier posts eh :searchme:

;)

[Coolio]

Was in the link yesterday and they said all new offers as from tomorrow. Wonder if this will be free any longer? Half tempted to get a samsung e700 instead because i really like the look of it and i have a pda, dont wanna order if its free on a lower tarriff tomorrow

[Lynne123]

P900's now due into the top 50 stores in two weeks time minimum i'm afraid.

[Coolio]

tomorrow will the e700 be free on cheaper tarriffs? does anyone know

[Lynne123]

Yes, on T-Mobile it's going down in price.

Will be difficult trying to get one on any other network

[Coolio]

only on orange im interested im afraid, seem to be in stock on the website, ok ta

[mrme]

where are the top 50 stores then, leicester????

[snowball]

Originally posted by Coolio
only on orange im interested im afraid, seem to be in stock on the website, ok ta

just checked and out of stock :confused:

[MrJinglis]

every link store in the country is now out of stock

[snowball]

Originally posted by MrJinglis
every link store in the country is now out of stock

True

If I have no luck in getting one this month then Im most likely gonna give up on the P900 and will wait for the next best mobile due out soon (isH)

[richardadc]

It's avaliable to order from The Link's website again. It's free on the £45 a month OVP 400 tariff, but strangely it's £79.99 on the £70 a month tariff.

[Coolio]

cheers, gone for that. how long do they take to deliver?

[richardadc]

They say 5 days, but with the way this group runs i wouldn't be suprised if it took loger.

[GCfreako]

Can't find it on their site, is it under O2?

[Coolio]

orange

[snowball]

Originally posted by richardadc
but strangely it's £79.99 on the £70 a month tariff.

:suspect:

[GCfreako]

Originally posted by Coolio
orange

Thanks. The clawback is 3months on Orange right?

[immy]

Orange phone operator do not charge clawback.
Orange the retail store charge clawback but only if u purchased from there. You are free to change your contract to any tariff after ur first billing month by phoning orange customer services.

[msvideo]

The Link must be in the process of updating the website. It is now £99.99 when you get to the checkout on OVP400.

Web site changed again. It is now free on £70 a month tarriff

[ebuyer]

so does that mean i can get this phone for free and do the following

1 month * 70 = 70
11 months * 10 = 110

Total = £180.00

*70 pounds for the first month and then £10 on a lower tariff (data) for the remaining 11 months if they still do that tariff*

Can i do this?

[AndrewP]

Originally posted by ebuyer
so does that mean i can get this phone for free and do the following

1 month * 70 = 70
11 months * 10 = 110

Total = £180.00

*70 pounds for the first month and then £10 on a lower tariff (data) for the remaining 11 months if they still do that tariff*

Can i do this?

I've gone for this, sounds like a bargain.

[Ono]

Right, just had a quick breeze through this thread and it seems an important question has not been answered:

Can the Orange P900 be unlocked?

[Coolio]

i hope so, i assume £10 down the market

[AndrewP]

I have ordered, is this a really good deal, it sounds it, seem to go for about £500 sim free!! There is no way The Link can do any clawback is there?

[JCTurner]

I've got the same reservations as AndrewP - is there anywhere which can confirm categorically that we cannot get shafted on clawback ? I was aobut to order an SPV E200 before I saw this - now I'll hold off for an answer.....

[GCfreako]

Unlocking might be a problem. Only solution I found is using those web unlocking service by sending a log file of the phone. That looks very suspicious

[AndrewP]

Originally posted by JCTurner
I've got the same reservations as AndrewP - is there anywhere which can confirm categorically that we cannot get shafted on clawback ? I was aobut to order an SPV E200 before I saw this - now I'll hold off for an answer.....

If I find out there is clawback it is getting sent back to them with a cancellation letter!

[Vini]

Originally posted by GCfreako
Unlocking might be a problem. Only solution I found is using those web unlocking service by sending a log file of the phone. That looks very suspicious

Its all above board, this is how newbreed phones are unlocked.

Are orange so tight they lock their contract phones?

Voda and O2 contract phones are unlocked to all.

Speaking from experience, with a p900 on Voda (cheaper than orange - when blagged ;) ;))

[Philc]

Can you port using the pac code from Orange PAYG to an Orange line-rental like this?

[JCTurner]

For info - according to the Orange Terms and Conditions:-

15. changes to your Contract

we reserve the right to make changes to your Contract

15.1 When you Register you are asked to choose a Price Plan and to indicate which Orange Additional Services you require. You may switch between Price Plans and add to or cancel Additionals by giving us not less than 10 days notice before your Monthly Billing Date (subject to the terms of any promotional offers you have accepted).

The Link T&Cs dont mention anything about contracts I can see....

[Philc]

The bit which worries me is

(subject to the terms of any promotional offers you have accepted).

Definitely dodgy.

[esw2002]

I have read all their T&C`s and can find nothing about changing your tarrif,If you look at onestop or singlepoint it is one of the main points of the Terms depending on the network.I`ve ordered one anyway so I will soon find out.

[JCTurner]

Originally posted by Philc
The bit which worries me is

(subject to the terms of any promotional offers you have accepted).

Definitely dodgy.

The thing is that there is nothing listed as being terms and conditions of this promotional offer....there is nothing about a minimum period of connection as it would appear your contract is with Orange not The Link. I may phone the link and ask....

[Philc]

It's been confirmed here in this thread by people who work at the Link that you can go from the agreed line rental to the minimum after the first month.

Cheers

[immy]

Originally posted by Philc
The bit which worries me is

(subject to the terms of any promotional offers you have accepted).

Definitely dodgy.

Yes that is correct. So according to Orange you are free to change tariff willy nilly as long as u comply with their requirements , i..e 10 days before your billing date.

And if you read your Link contract, you will find no reference to having to stay on your chosen tariff or to any penalty fee(clawback) if you change tariffs.

[msvideo]

The Link T&C

Terms & Conditions - scroll down for full details

Last Updated 16/01/2004

1. These Terms and Conditions
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.

Please note that different terms (including prices and returns policies) may apply to purchases made in one of our stores.

2. Our Contract
You will have an opportunity to check and correct any input errors in your order up until you submit your order (by clicking the Submit Order button on the Submit Order page).
After submitting an order to us we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an e-mail (our first e-mail). Please note that this e-mail is an acknowledgement, not acceptance of your order.

Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second e-mail, which will contain details of how we will deliver your products to you.

Alternatively we may decline all or part of your order for any reason, in which case our second email will tell you so.
When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks with Experian Limited or other agencies. In particular, we may pass your details to Experian for them to check against certain public and private databases. Experian may keep a record to use in future security checks. This helps to protect you and us against fraudulent transactions.

If you buy a product which requires an airtime agreement with a network, we will ask you to fill in an online application form to provide the information that the network needs to process your application. We will forward that information to the network by telephone, fax or email. They will then use it to process your purchase, including carrying out credit checks.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit one of our stores. Please note that products, prices and offers in our stores may differ from those featured on this site.
We will send you a third e-mail confirming the despatch of your order.


3. Prices and Payment
All prices and charges on this site are shown in UK pounds sterling. They include any VAT payable and FREE delivery.
The total cost of your order will be the total price of the products and services you order, which will be set out clearly in your Shopping Basket before you submit your order.
Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit one of our stores.

We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.

We accept payment by Mastercard, Visa, Delta, Switch, American Express and Diners Club. Payment is deducted when we process your order.


4. Age Requirements
If you order a product with a minimum age requirement, by ordering you confirm that you are of the required age.


5. Delivery
Here at The Link we offer FREE delivery on all orders.
Delivery must be to the address at which your payment card is registered, which must be in the United Kingdom (this excludes the Channel Islands). All deliveries must be signed for (except items sent by post and which can be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

Delivery Times
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after 3.00pm, the next working day will be considered the first working day. In the case of bank holidays, please allow an extra two working days.

We aim to deliver within 5 working days (Due to high order volumes, please allow double during sale periods). However, if you order a pay monthly or a no line rental mobile, there may be a delay if your chosen network has to complete further checks on your application. We will attempt to telephone or email you if we become aware of an unexpected delay.

IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. Please allow extra time for New Year Sale deliveries and deliveries to Scottish islands.

How we Deliver
We use different delivery methods depending on the value of the product. Products with a value of £30 or more are delivered by courier (DHL). Products whose value is less than £30 are delivered by Royal Mail. We will notify you which delivery method we will use when we send you our third e-mail.

All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.

When you order a mobile phone with an Airtime Agreement, any other items you order with it will be delivered separately, perhaps a few days after you receive your handset. If your order includes more products than fit into one box, the delivery will arrive in separate boxes, possibly on separate days.

Tracking Your Order
You can track the progress of your order by going to ‘My Account’ and logging in.

Tracking Your Delivery
If your order is being delivered by courier (DHL), our second or third email will contain a link to the couriers website and a parcel number, so that you can use it to track your order right to your door.


6. Missing, Damaged or Incorrect Orders
We try very hard to ensure that you receive your order in pristine condition. If you do not receive all your products, please check whether they may be being delivered separately (see “How we Deliver”, above) and whether they have been despatched (see “Tracking Your Order” and “Tracking Your Delivery”, above). If your order is not en route to you, please e-mail us at thelinkwebsales@thelink.co.uk or telephone 0870 333 1222. In the unlikely event that a product arrives damaged or faulty, please follow the instructions in the delivery documents.


7. Cancellations and Returns
You can cancel your purchase at any time either before or up to 14 days after delivery by:

returning the product to one of our stores (please bring your receipt with you and the card you paid with, so that it can be credited);


following the “Returns” instructions in your delivery documentation;


e-mailing us at thelinkwebsales@thelink.co.uk;


Phoning us on 0870 333 1222 - please have your order reference number and delivery details to hand;


writing to: The Link Direct, Order Processing Dept, Building 4 (GW), DSG Retail Ltd, PO Box 60, Hemel Hempstead, Herts, HP2 7JG.
For most Christmas gifts the 14 day "change of mind" policy is extended until 7th January, This applies to all orders placed between 1st and 16th December 2003, excluding pay monthly mobiles.

Your product must be complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. Pre-recorded videotapes, DVDs, CDs, minidiscs and other software must be sealed. Any 'Free Gifts' received with the product must also be returned.

You will receive a full refund, and the cancellation is free of charge provided you return the product to a store, arrange for it to be collected from the delivery address or use one of our pre-paid return labels. If you choose another method of return, you must bear the costs.

We cannot cancel your purchase when:

you return your product to a store without proof of purchase;


there is a contract for services with the product and you have started using the services (this would include, e.g. a mobile phone subscription, but not an extended warranty service agreement);


the seal has been broken on any software including games;


the goods were a special order to your specification.

Return of Faulty Goods
The following are guidelines. Wherever possible we will respond to your individual circumstances.

If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a prompt repair, exchange or refund. We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery.

To qualify for a refund or exchange the product must be:

in otherwise “as new” condition; and


complete with any accessories and free gifts offered with it (and, if possible, the original box and packaging).
Please return the product to one of our stores or phone Aftersales on 0870 333 1222 (9am to 5pm Monday to Friday). If a fault occurs while you are abroad, please contact us after you return to the UK.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear. For consumable items (e.g. non-rechargeable batteries) the guarantee period is three months from delivery.

If a pre-recorded videotape, DVD, CD, minidisc or other software is faulty under guarantee we will happily exchange it for the same title or refund your money.
Any refund due to a fault or other defect will include a refund of the applicable delivery charge. We will also pay for the costs of collecting goods for replacement or refund if they are not taken into a store.

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS

8. This Website
We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

9. General
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Your data protection rights are set out in our Privacy Policy.
Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover The Link website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

The Link Stores Limited, Maylands Avenue, Hemel Hempstead, Hertfordshire HP2 7TG, registered in England No. 3317483, VAT No. 22659933.

By submitting your order you agree to our terms and conditions

Delivery & Installation | Terms

[JCTurner]

So no mention of any clawback - nice ! So what should I get - the P900 of SPV E200 - I want to replace my IPAQ :) ?

[BigPappa]

Originally posted by JCTurner
The thing is that there is nothing listed as being terms and conditions of this promotional offer....there is nothing about a minimum period of connection as it would appear your contract is with Orange not The Link. I may phone the link and ask....

Please do

I dont want everyone phoning and them getting wise.

:D

[AndrewP]

Go for the P900, why? Cos I have so it must be better :)

[Philc]

Ordered Cheers!

[Ono]

What does "clawback" mean?

[GCfreako]

Originally posted by Ono
What does "clawback" mean?

Time you are stuck with the initial tariff

[JCTurner]

As a man once said nothing ventured nothing gained - went for the P900 and will down my Tariff to £15 a month asap. Here goes nothing !

:)

[luckydip]

Gone for it

[immy]

The link already know about it. Im pretty sure they will introduce new T&C's shortly.

Same thing was happening at carphone warehouse with their p900 offer...till they wised up.

[Rocky]

Due to high demand the following item(s) are currently unavailable.

SONY ERICSSON P900 ORANGE PAY MONTHLY MOBILE

Darn it (trust that gets past the swearing ban)!

Have been after one of these for ages from a Link shop, tried to get some stuff done instead of hanging around the bargain forum, so only now spot this, decide it is still worth it even though £70 for the first month instead of £45, get to checkout and it says this. :-(

[GCfreako]

I've printed out the T&Cs which came with the order confirmation, that should be safe I guess

[immy]

Originally posted by Ono
What does "clawback" mean?

Clawback is the term that is used when a company charges you a penalty fee for when a customer changes down tariff within 3 months.
When the customer changes down within 3 months, then the company dont get their commision from the phone operator so they "clawback" this amount from the customer instead.

[Rocky]

Originally posted by Rocky
Due to high demand the following item(s) are currently unavailable.

SONY ERICSSON P900 ORANGE PAY MONTHLY MOBILE

get to checkout and it says this. :-(

What's even more annoying, I realise I got past the first stage in the checkout but then spent a few minutes dithering about whether to get a bluetooth headset to go with it. I think I lost it in that time. :mad:

[GCfreako]

I must have had the last one then. Fingers crossed

[JCTurner]

Heres hoping I get mine - I must have been one of the last to complete the order (although my email hasnt arrvived yet). Hmmmmmmm.

[Rocky]

Originally posted by Rocky
What's even more annoying,

Oh, and in the time I spent ranting about this the Dell Desktop I was thinking of buying dropped out of my cart ...

[Philc]

Nice one ordered it in time it seems! Keep looking guys as these will be available again.

JCturner: You can go down to the £10 data-tariff instead to save you some money.

[Ono]

Oh well.

Didn't really need it anyway. :D

[stunno]

Looks like The Links web site has melted under the strain, its unreachable atm

[Ono]

COuld you not just walk into a Link store and ask them to match the online price. :D

[Rocky]

The in-store deal was even better, but none had any in stock :oh-hum:

[JCTurner]

Got my order confirmation email - YEAH !!!

Thanks to everyone for their advice and apologies for being so indecisive !
:)

[Fly]

darn it, one day offline and I miss it...

grrrrr

[derekng]

Seems like you need a monthly rental of £70 to get the phone free online now.. :P

[GCfreako]

Originally posted by derekng
Seems like you need a monthly rental of £70 to get the phone free online now.. :P

Page 6

[Rocky]

Originally posted by derekng
Seems like you need a monthly rental of £70 to get the phone free online now.. :P

If only. That was today's bargain, but if you try adding it to your basket you will find it's out of stock again. :cry:

[GCfreako]

how much does Orange charge to get the phone unlocked?

[Neo_X]

20 quid i think

[derekng]

It looks as though it's available fromTheMobileRepublic (http://www.themobilerepublic.com/viewphone.asp?app=1&pcode=sonerip900&nid=4) free on a £70 monthly tariff. Only thing I do not know how long you would need to keep the tariff...

[jonpeat]

Any idea about the tariffs from people with previous experience, would be interested if I could get it changed after a month.

[rsykes2000]

From their FAQ:

-----------
Can I change my tariff?
Most networks insist that you maintain the tariff you signed up with for at least four months before you change to another tariff or downgrade.
-----------

Which is an outright lie. The networks don't care what tariff changes you make. The companies that sell mobiles get comission taken from them if the customer changes tariff. They don't seem to mention any clawback on their website.

[derekng]

Originally posted by Philc
It's been confirmed here in this thread by people who work at the Link that you can go from the agreed line rental to the minimum after the first month.

Cheers

Hope that answers your question, jonpeat :D

~edit~

Ah right.. or did you mean from mobilerepublic? Duh! LOL

[Coolio]

Originally posted by jonpeat
Any idea about the tariffs from people with previous experience, would be interested if I could get it changed after a month.

Well they do all these OVP tarriffs that means u can change to pretty much anyhting any other network offers, that is if you want some line rental with your phone. Alternatively, switch to their data tarriff, its no good and only costs a tenner a month. Thats your best bet if you just want the phone.

[Fly]

Bah,

I just bought a P900 from another retailer.

£69.99 on a £50 a month tariff changeable after 4 months.

oh well, pointless waiting for the link's phantom stock.

[richardadc]

Just checked the order status and my order has been cancelled :( They said they didn't have any stock.

Edit: Has anyone else had their order cancelled? And if so what time did you order?

[Coolio]

same here

ordered 5:48

[richardadc]

Coolio, was that for free on the £45 a month tariff? Just trying to work out if they actually cancelled it because of the price error.

[Coolio]

yes it was

[richardadc]

Thanks Coolio.

Now has anyone had the order cancelled when they purchased it on the £70 a month tariff?

[Coolio]

well i called up, he said loads ordered at the sametime, should have been sent an email, blah blah blah

[Necropolisuk]

Originally posted by derekng
It looks as though it's available fromTheMobileRepublic (http://www.themobilerepublic.com/viewphone.asp?app=1&pcode=sonerip900&nid=4) free on a £70 monthly tariff. Only thing I do not know how long you would need to keep the tariff...
Does anyone know if the mobile republic will clawback if you drop the tariff within the first 4 months?

[richardadc]

Originally posted by Necropolisuk
Does anyone know if the mobile republic will clawback if you drop the tariff within the first 4 months?

They will.

[Necropolisuk]

Originally posted by richardadc
They will.

I have had a good look round their site and all I can find is this


Most networks insist that you maintain the tariff you signed up with for at least four months before you change to another tariff or downgrade.

There is no mention of clawback.

[WeaverD]

Link are cancelling orders :mad:

[GCfreako]

mine's still showing as Order Received atm

[WeaverD]

Originally posted by GCfreako
mine's still showing as Order Received atm I got in there right when they came back in stock - so got the phone for free on £45 tariff. Got this this afternoon:Thank you for your recent order L********* with The Link.

Unfortunately, we have been unable to process your order as one or more of the
products you have ordered is out of stock.

Please contact our trained telesales advisors on 0500 222 666 who will help you
to purchase an alternative product. You can also visit our web-site at
http://www.thelink.co.uk to browse for a substitute product.



The Link Web Sales.

.

[derekng]

It's a no go with MobileRepublic... :P


2.1 All contract handsets are offered on the basis that the tariff you have selected at the point of sale is not downgraded within the first 180, 150 or 120 days for T-Mobile/Vodafone, O2 and Orange respectively. Should you change your tariff to one of lower line-rental within relevant the prohibited period, we reserve the right to charge you the full RRP of the handset that you have chosen. If you upgrade your tariff you may not later downgrade it again within the same 180,150 and 120 days respectively.

[ebuyer]

Thanks for the heads up derekng! was just about to order it then read your post.

I've given up and am just going to wait for the sendo x, plus its smaller with has just as many features as the p900!

[JCTurner]

Date and Time of Order: 03/02/04 09:53:04 PM - no cancellation - yet.....

[richardadc]

So far the only order cancelled seem to be the ones that got it for free on the £45 a month tariff. Hmm.

[JCTurner]

I'm down for the £70 per month so fingers crossed.....

[Coolio]

so they only cancelled the 45 quid tarriff orders?

[richardadc]

Not entirely sure. It would be nice to hear from more people that went for the £70 tariff. At the moment though the only cancelled orders i have heard about at the £45 a month tariff.

[mrme]

Am i lucky or something as i went to the leicester store today and picked one up for free on 50 pound a month tariiff (wouldn't do ovp) Also got half price bluetooth headset!! Why can't you get any?

[snowball]

Originally posted by mrme
Am i lucky or something as i went to the leicester store today and picked one up for free on 50 pound a month tariiff (wouldn't do ovp) Also got half price bluetooth headset!! Why can't you get any?

yes you are lucky. I almost got mine free on the 50 quid tarriff today in store, but I had to be damn greedy and ask for the OVP 45 quid tarriff. she then spent ages trying to figure out which network's OVP the deal was for, and she ended up asking another sales guy, at which point he pointed out, oh theyre not free on that tarriff its on 70 quid now

:razz:

Oh well, I got one in the end. Not too sure if it was worth the hassle though

[luckydip]

Just got the dreaded cancellation email,(£70 tariff 03/02/2004 22:05:47)


Unfortunately, we have had to cancel your original order. We are sorry
for any
inconvenience that this has caused and hope that you will place a new
order with
us.

Please contact our trained telesales advisors on 0500 222 666 who will
help you
to purchase an alternative product. You can also visit our web-site at
http://www.thelink.co.uk to browse for a substitute product.

We can confirm that you have not been charged for your order.

The Link Web Sales.


:mad: :mad: :mad:

[GCfreako]

What's the point of having it on their first page as a deal and even taking orders if they are going to cancel them.

[JCTurner]

Originally posted by luckydip
Just got the dreaded cancellation email,(£70 tariff 03/02/2004 22:05:47)


Unfortunately, we have had to cancel your original order. We are sorry
for any
inconvenience that this has caused and hope that you will place a new
order with
us.

Please contact our trained telesales advisors on 0500 222 666 who will
help you
to purchase an alternative product. You can also visit our web-site at
http://www.thelink.co.uk to browse for a substitute product.

We can confirm that you have not been charged for your order.

The Link Web Sales.


:mad: :mad: :mad:

Did you get the email acknowledging your order etc first ?

[luckydip]

Yes, got the confirmation

[WeaverD]

I'm absolutely furious. Putting it on the front page as a special offer and then cancelling the orders - what are they playing at? I've spent weeks ringing and visiting their stores to get hold of one and I spent ages filling out all the payment stuff online twice (their site crashed the first time), and then when I finally manage to order one they cancel it for no reason that I can see other than trying to claw back money on what they obviously view as a mistake. :mad: Oh and I also requested my PAC from my existing contract when I managed to order this - so now I have 30 days to find another deal - or else!

[Fly]

I expect they had 4 in stock... typical of the DSG to be honest.

[rsykes2000]

Originally posted by WeaverD
I'm absolutely furious. Putting it on the front page as a special offer and then cancelling the orders - what are they playing at? I've spent weeks ringing and visiting their stores to get hold of one and I spent ages filling out all the payment stuff online twice (their site crashed the first time), and then when I finally manage to order one they cancel it for no reason that I can see other than trying to claw back money on what they obviously view as a mistake. :mad: Oh and I also requested my PAC from my existing contract when I managed to order this - so now I have 30 days to find another deal - or else!

If not used, PACs expire after 30 days. Ring your SP and say you are staying with them for now. Just don't upgrade or anything to tie you to another 12 months.

[msvideo]

The Link web site now have the P900 in stock again

[Coolio]

they just did that to get rid of us on the 45 quid a month offer, terrible

[Neo_X]

Originally posted by msvideo
The Link web site now have the P900 in stock again

Contacted the web sales team and they say they haven't got any in stock :eek:

[BigPappa]

Did they say when they will have any in ? As I have just placed an order.

[Neo_X]

Originally posted by BigPappa
Did they say when they will have any in ? As I have just placed an order.

me too :nuts:

Well, they did say they will have stock next week :confused:

[AndrewP]

Just rang them, they said my order had gone through fine, he said "That one has gone through fine, you should have it early next week".

[Coolio]

but its 11 x 10 and 1 x 70 right?

[WeaverD]

I just phoned them up and asked them to reinstate my order. The guy said that wasn't possible. He said that the reason they had to cancel orders was that the stock came in billed as 50pcs and was actually only 10pcs. So they had to cancel 50 of the 60 orders that were placed.

I asked why somone who ordered AFTER me and paid £70 for the phone was getting it delivered next week and he said he didn't know. I said "its back in stock now so please uncancel my order" - he said no. He told me I was welcome to replace my order and pay the £100 for the handset.

When I told him how disgusted I was with this whole thing and that it left a sour taste in my mouth he just went completely silent and didn't say a word. What a way to treat customers...

[amkhan]

@WeaverD should have asked for his/her boss and said you would accept nothing less than the order fullfilment

[msvideo]

I hope everyone is not phoning up the Link and asking the same question "can I downgrade after 1 month" They are bound to catch on eventually to what is going on and implement a clawback policy sooner rather than later. At the moment THE LINK have NO CLAWBACK POLICY and whether ORANGE will allow you to downgrade immediately so from Month 2 you will be billed the lower tarriff depends entirely on the DISCRETION of the Orange customer assistant you speak with on the phone.

Wait till you receive delivery of the phone, then phone Orange and advise them you wish to change to the lower tarriff. They should agree to this if you state a genuine reason i.e. Ill health, change of work commitments, plan on using for data only not voice etc. Do not let them think you have planned to downgrade just to get a free handset. Orange will not know you got the handset free anyway, you could say the handset cost you a few hundred quid and was the same price on all the tarriffs. If any probs don't get into a major argument, hang up and try your luck a 2nd time making sure you speak to a different voice/person the 2nd time. Worst case scenario if still no success, just return the phone to the Link and cancel the contract (unless you are happy to stay on the £70 tarriff for the period the say). Do all this within 14 days of receiving the phone and keep the packaging in new condition. Should be OK opening carefully to have a play with the handset but don't go breaking any software seals or rip packaging open, don't start using the SIM Card/contract etc. untill Orange have confirmed the downgrade will happen at the end of month 1.

1 x £70 & 11 x £10 = £180 should be achievable

[AndrewP]

Originally posted by msvideo
I hope everyone is not phoning up the Link and asking the same question "can I downgrade after 1 month" They are bound to catch on eventually to what is going on and implement a clawback policy sooner rather than later. At the moment THE LINK have NO CLAWBACK POLICY and whether ORANGE will allow you to downgrade immediately so from Month 2 you will be billed the lower tarriff depends entirely on the DISCRETION of the Orange customer assistant you speak with on the phone.

Wait till you receive delivery of the phone, then phone Orange and advise them you wish to change to the lower tarriff. They should agree to this if you state a genuine reason i.e. Ill health, change of work commitments, plan on using for data only not voice etc. Do not let them think you have planned to downgrade just to get a free handset. Orange will not know you got the handset free anyway, you could say the handset cost you a few hundred quid and was the same price on all the tarriffs. If any probs don't get into a major argument, hang up and try your luck a 2nd time making sure you speak to a different voice/person the 2nd time. Worst case scenario if still no success, just return the phone to the Link and cancel the contract (unless you are happy to stay on the £70 tarriff for the period the say). Do all this within 14 days of receiving the phone and keep the packaging in new condition. Should be OK opening carefully to have a play with the handset but don't go breaking any software seals or rip packaging open, don't start using the SIM Card/contract etc. untill Orange have confirmed the downgrade will happen at the end of month 1.

1 x £70 & 11 x £10 = £180 should be achievable

I don't think it is at the discretion of the Orange person you speak to on the phone. I think we are well within our rights to downgrade our contracts to their lowest tarrif if need be.

Why would Orange care, they'll just claw back the commision from The Link and it is The Link's fault for not having a claw back policy themselves.

[Neo_X]

Originally posted by AndrewP
Just rang them, they said my order had gone through fine, he said "That one has gone through fine, you should have it early next week".

I ordered one at 10:00 this morning - called up to confirm it and the guy on the phone told me it went through fine but the phones are not in stock so he doesn't know whats going to happen to the order. But he did say they are going to be in stock VERY SHORTLY
:clap:

[msvideo]

Originally posted by AndrewP
I don't think it is at the discretion of the Orange person you speak to on the phone. I think we are well within our rights to downgrade our contracts to their lowest tarrif if need be.

Why would Orange care, they'll just claw back the commision from The Link and it is The Link's fault for not having a claw back policy themselves.

What I am trying to say is play it cool and don't spoil it. If hundreds of folk are asking the same questions and making it to blatently obvious to either the LINK or ORANGE staff that the system is being manipulated for profit then it will surely speed either THE LINK or ORANGE reviewing their policies.

[BigPappa]

Agreed - it only takes a few jokers or greedy fools to ruin it for everyone.

[AndrewP]

Originally posted by msvideo
What I am trying to say is play it cool and don't spoil it. If hundreds of folk are asking the same questions and making it to blatently obvious to either the LINK or ORANGE staff that the system is being manipulated for profit then it will surely speed either THE LINK or ORANGE reviewing their policies.

Agreed, but that shouldn't stop those of us who have taken up this offer from dropping down to a lower tarrif, will it?

[JCTurner]

Originally posted by AndrewP
Agreed, but that shouldn't stop those of us who have taken up this offer from dropping down to a lower tarrif, will it?

Nope - switching tarif is a matter of contract - their T&Cs allow for it so legally we can. What AndrewP is saying is lets not rub their noses in it or we will lose future opportunities to do the same :)

[snowball]

My order from the web site was cancelled like most people on here, but I managed to get hold of one from Meadowhall yesterday :)

I can confirm that NO separate Link contract was given to me. The ONLY thing I had to sign was Orange's own contract. You can indeed immediately step down to a lower tarriff although what you'll find that the Orange CS tubby will try and stop you asking 'are you sure the link will let you do that etc'...

After the mess up on the CPW P900 before xmas I have called Orange twice to confirm that they will change me down to the lower billing date :)

A word of warning : Im absolutely sure the Link will catch on to this (though someone in this thread I think) did say that The Link are actually EXEMPT from clawback from Orange so they wont lose out on commission for some reason whatever people do.

I do recall Phones 4 U doing a similar offer on P800 about this time last year and within a month they had them back on at full whack and since then they havent had either the P900 or P800 free on any orange contract as I think they realised what people were up to.

So dont expect this 'offer' to last very long from The Link.

PS: yes I do agree they need to sort out their web site. its very misleading


:razz:

[stunno]

None left on the website again! :cry:

[stunno]

Originally posted by snowball
My order from the web site was cancelled like most people on here, but I managed to get hold of one from Meadowhall yesterday :)


Did they match the web offer, or did it cost a bit more?

[snowball]

Originally posted by stunno
Did they match the web offer, or did it cost a bit more?

no. the instore price is same as web site.

If you're lucky you might get it free on the 45 quid OVP O2 400 tarriff, IF the in store sales person looks at the 1 Feb price list. If they look at the 4 Feb price list its 70 quid ...

[Dave h-j]

Originally posted by snowball
My order from the web site was cancelled like most people on here, but I managed to get hold of one from Meadowhall yesterday :)

I can confirm that NO separate Link contract was given to me. The ONLY thing I had to sign was Orange's own contract. You can indeed immediately step down to a lower tarriff although what you'll find that the Orange CS tubby will try and stop you asking 'are you sure the link will let you do that etc'...


When I got my T610 Ifrom teh link, I they only gave me the Orange standard contract (it's got a big orange logo in the top right hand corner).. No mention of the link any where on the form, so I can't see how they could stop you from downgrading, unless orange themselves stop you...

Now - I'm tempted by this, especially if meadowhall have them in stock.. Could get rid of my t610 and axim then... hmmm

[snowball]

Originally posted by Dave h-j

Now - I'm tempted by this, especially if meadowhall have them in stock.. Could get rid of my t610 and axim then... hmmm

Sorry. No stock in Meadowhall... because erm...well guess who cleared their stock of one phone two days ago :)

:o

(:searchme: )

[richardadc]

Just managed to order another one from the website. It's out of stock again now though. Hopefully this time it's not another mistake.

[devil]

I got one from the link in Oldham - when i rang asking if any in stock they told me they had one left but it had to be on the £70 contract to get it free but i can change the tarriff after 1 month. So dont think they really care what you do

[stunno]

Eldon Square had one in until this afternoon :clap: :clap:

Its a nice piece of kit and the nice lad in the shop even gave me 30 free picture messages and he confirmed that I can change tarriff after one month

[Nom]

Originally posted by WeaverD
I'm absolutely furious. Putting it on the front page as a special offer and then cancelling the orders - what are they playing at? I've spent weeks ringing and visiting their stores to get hold of one and I spent ages filling out all the payment stuff online twice (their site crashed the first time), and then when I finally manage to order one they cancel it for no reason that I can see other than trying to claw back money on what they obviously view as a mistake. :mad:
:confused:
If they view it as a mistake, then why on earth shouldn't they try to "claw back money" ? Why do you expect them to just "take the hit" ?

[Rocky]

Just managed to pick one up from the Chorley store! Annoyed that I had to go into town for something else, but rang the Link on the off-chance and they had just got one in! £70 tariff, manager told me (without my prompting) that I could change tariff after a month.

[Necropolisuk]

Just to let you guys know. They are back in stock on the website.

[Ono]

I just phoned the Link on 0500 222 666 and they told me that you could not change your tariff until after 3 months.

I told him that I had been told by mates it was one month - but he insisted that it was 3 months. I dodn't mention the specific phone, I just said if I bought a phone on Orange through the link.

[Neo_X]

I don't know why people go through all the trouble to TRIPLE check the fact that you can or cannot change the tarrif. Many people have confirmed on this forum that THERE IS NO CLAW BACK TERM IN THEIR CONTRACT. Do not spoil it for others by calling them up and giving them ideas. FFS !

Btw, they only had 10 in stock and they were ALL gone by the time I called them up (a mere 10 minutes after Necropolis posted the message). Two of my previous orders have been cancelled.

The reason why p900 is in short supply is due to the fact that the phone had some software/firmware problem, and Orange had to update everything before they mass supplied everyone.

[Coolio]

To be fair, people are in effect signing upto a 12 month contract as 70 quid a pop so have every right to worry.

But at the sametime instead of calling, order and see what you contract says that comes thru. if u dont like it, send it back or return it to a link store, full refund.

Seems every few days the T&Cs on their website are updated.

[cloudchaser]

I put my order on Friday morning when it was showing in stock.

But I have just got the "canelled due to no stock" email.

What I find odd is that at the same time its now in stock on the site and has accepected a second order I put through !! Wonder what they are they playing at?

Will post back when I have an update.

[snowball]

Neo is right that theres a firmware problem. I just called him on my P900 and he said he can hear lots of hissing in the background (even though I was inside at the time). then I called him back straight away on my Nokia 6310i and the voice quality was much better

:cuckoo:

So these phones are not that good. they look cool, can play games, have loads of apps, but they aint that great at making calls

:razz:

[luckydip]

Does anyone have any idea when to expect orders placed last week? (My bro's order is still showing as arder eceived)

Cheers

[ijbaker]

Juste checked the website - phones in stock. Cool.

Enter all my details and hit the submit order button and the following message is displayed:

SORRY

Due to high demand the following item(s) are currently unavailable.

SONY ERICSSON P900 ORANGE PAY MONTHLY MOBILE

Please use the back button to go to the previous page.

:mad:

What a great way to do business. Looks like they dont allocate the phone when you start the order, only when you submit it. Looks like someone beat me to it. Congrats if it was you. :thumbs:

Looks like I'll be calling local stores in the morning.

[JCTurner]

Originally posted by luckydip
Does anyone have any idea when to expect orders placed last week? (My bro's order is still showing as arder eceived)

Cheers

I ordered on the 3rd and I am still showing as Order Received. I wouldnt worry - The Link are probably looking at how they can retrospectively introduce clawback :lol:

[GCfreako]

There is NO CLAWBACK! I went into one of their branches today, asked the sales guy a dozen of times and he confirmed there is nothing stopping you changing your tariff after the first month.
So I took the last phone. Need to cancel my online order now :)

[Nom]

Originally posted by snowball
Neo is right that theres a firmware problem. I just called him on my P900 and he said he can hear lots of hissing in the background (even though I was inside at the time). then I called him back straight away on my Nokia 6310i and the voice quality was much better

So these phones are not that good. they look cool, can play games, have loads of apps, but they aint that great at making calls
They have EXCELLENT call quality.

Either yours is broken, or you have a different problem !

[Nom]

Originally posted by Neo_X
I don't know why people go through all the trouble to TRIPLE check the fact that you can or cannot change the tarrif. Many people have confirmed on this forum that THERE IS NO CLAW BACK TERM IN THEIR CONTRACT. Do not spoil it for others by calling them up and giving them ideas. FFS !
Seconded !
The more people that bring this to their attention, the more likely they are to implement a clawback policy.

Checking with The Link is a complete waste of time anyway - as a rule, they're not gonna admit the loopholes in their retail model, for quite obvious reasons :cuckoo:

"Hi. Can I scam a £600 phone from you, for about £100 please ?"

"Of course Sir, this is how you do it..."

[GCfreako]

Someone at The Link Kingston today said the reason they aren't getting them in huge quantities is because there's a fault in the software and Sony Ericsson have yet to fix it.

Anyone can confirm that?

[Neo_X]

Originally posted by Nom

"Hi. Can I scam a £600 phone from you, for about £100 please ?"

"Of course Sir, this is how you do it..."


LOOOOOOOL made my day :lol:

:thumbs:

[Neo_X]

Originally posted by GCfreako
Someone at The Link Kingston today said the reason they aren't getting them in huge quantities is because there's a fault in the software and Sony Ericsson have yet to fix it.

Anyone can confirm that?

I found out on the my-symbian forums that :

There is a RED LINE problem on the camera/life video function of the phone.

Also, the software problem might not be related to the firmware upgrade but rather testing with unique services that ORANGE offer e.g. line 2, Wildfire, etc.

[immy]

The non clawback scams have been well known for ages so its not a recent discovery. Most companies have plugged the loopholes in their contracts but for some reason the Link have not. I very much doubt that the Link management are unaware of the situation but for one reason or the other they have chosen not to do anything about it.

[Ono]

Originally posted by Neo_X
I don't know why people go through all the trouble to TRIPLE check the fact that you can or cannot change the tarrif. Many people have confirmed on this forum that THERE IS NO CLAW BACK TERM IN THEIR CONTRACT. Do not spoil it for others by calling them up and giving them ideas. FFS !
No harm in checking. It could have been that the reason they released stock today was *because* they had changed their T&Cs. As Coolio said, £70 per month is a lot of money to get shafted with if they had changed them.

Doubt very much one phonecall is going to a sales monkey is going to change the T&Cs that have existed for yonks. :|

[snowball]

i do recall reading somewhere that The Link, and a few other retailers are actually exempt from clawback from the mobile networks so in reality they dont care when you downgrade your tarriff

:confused:

[Rob_Baker]

thats wrong i'm afraid. :)

[snowball]

Originally posted by Rob_Baker
thats wrong i'm afraid.

ok I stand corrected :thumbs:

[mr.nick]

Just had my order cancelled; placed 05/02 AM £70pm YP700 :|

[immy]

Originally posted by snowball
i do recall reading somewhere that The Link, and a few other retailers are actually exempt from clawback from the mobile networks so in reality they dont care when you downgrade your tarriff

:confused:

I doubt this very much.
Sim free P900 costs say roughly £450ish, trade price could be as low as £300-£350(estimated)
The Link(and others) can offer this phone for free by offsetting the cost of the handset with the commision they receive from orange(or others) after 3 months.

So Orange will obviously pay more commision for someone who is on a higher tariff than on a lower tariff, but if the customer changes down within the first 3 months, orange will reduce the commision to the retailer accordingly.

[richardadc]

My order has been cancelled as well (placed on 6th). This place is run by monkeys.

[JCTurner]

Interestingly they have now changed their T&Cs (6/2/04) though there is still no mention of minimum contract / tariff durations.....

[cloudchaser]

My second order (placed on 7th feb) has also been cancelled.

What I find it bloody irritating is that I have now once again managed to put in another order (my 3rd).

Why do they accept further orders if they do not have any stock?

Pretty frustrating – also a tip to others – if you manage to place any order do check the T&C – as JCTurner said they were change on the 6th – my feeling is that they will change in the next few days and will have the “clawback” written in.

[richardadc]

Just put in my third order as well. I imagine it'll be cancelled again though.

[Stone]

Phones 2u have it in stock on the £70 tariff.

The downside is that you need to stay on that tarrif for 120 days.

The do offer a nice bundle :

USB data cable
Docking cradle
Phone Case
PC Suite
Contents and Apps CD
Handsfree kit
32MB Memory Stick
Carry Strap
User Guide

Too expensive ?

[Nom]

Originally posted by Stone
The do offer a nice bundle :

USB data cable
Docking cradle
Phone Case
PC Suite
Contents and Apps CD
Handsfree kit
32MB Memory Stick
Carry Strap
User GuideEr, that's the normal P900 bundle that you get from everywhere !

[Stone]

Originally posted by Nom
Er, that's the normal P900 bundle that you get from everywhere !

Oh. Tried the local Link today and they never mentioned any extras.

[snowball]

Originally posted by Stone
Oh. Tried the local Link today and they never mentioned any extras.

LOOL
these 'extras' are all in the P900 box

:lol:

[Lynne123]

Originally posted by immy
I doubt this very much.
Sim free P900 costs say roughly £450ish, trade price could be as low as £300-£350(estimated)

Sim Free Link Price was a huge £1,050!
Dropped last week to £799.99

[Nom]

Originally posted by Lynne123
Sim Free Link Price was a huge £1,050!
Dropped last week to £799.99
The non-stupid SIM-free price is approximately £500. See http://www.expansys.com/product.asp?code=107853

[DaHood]

Called the link - apprarently their top 50 stores are getting delivery today. I asked the rep to give me details of the top 50 stores. He gave the numbers for Oxford Street. Called both branches to be told, no Link shop has them.....! Distraught!!! I want one today!!!

Found the same deal on a website (Free @ £70pm), however in their T&Cs you have to stay on the tariff for 121 days! If you change they will recoup the cost from your credit card that you have to provide during the purchase of the phone....!

What to do....!

[WeaverD]

Originally posted by DaHood
Found the same deal on a website (Free @ £70pm), however in their T&Cs you have to stay on the tariff for 121 days! If you change they will recoup the cost from your credit card that you have to provide during the purchase of the phone....! They've changed their T&Cs and introduced clawback?! Got a link - I might be looking at the wrong page...?

[JCTurner]

Just got my confirmation that it will be in my hands tomorrow :)

Since I signed up on the old T&Cs then I think I will be changing tarrif immediately ! If they disagree then we can sort it out in court :)

[JCTurner]

Originally posted by DaHood
Called the link - apprarently their top 50 stores are getting delivery today. I asked the rep to give me details of the top 50 stores. He gave the numbers for Oxford Street. Called both branches to be told, no Link shop has them.....! Distraught!!! I want one today!!!

Found the same deal on a website (Free @ £70pm), however in their T&Cs you have to stay on the tariff for 121 days! If you change they will recoup the cost from your credit card that you have to provide during the purchase of the phone....!

What to do....!

Doesnt mention this in The Link T&Cs - (apologies for posting but relevant in this case):-

Last Updated 06/02/2004

1. These Terms and Conditions
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.

Please note that different terms (including prices and returns policies) may apply to purchases made in one of our stores.


2. Our Contract
You will have an opportunity to check and correct any input errors in your order up until you submit your order (by clicking the Submit Order button on the Submit Order page).
After submitting an order to us we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an e-mail (our first e-mail). Please note that this e-mail is an acknowledgement, not acceptance of your order.

Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second e-mail, which will contain details of how we will deliver your products to you.

Alternatively we may decline all or part of your order for any reason, in which case our second email will tell you so.
When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks with Experian Limited or other agencies. In particular, we may pass your details to Experian for them to check against certain public and private databases. Experian may keep a record to use in future security checks. This helps to protect you and us against fraudulent transactions.

If you buy a product which requires an airtime agreement with a network, we will ask you to fill in an online application form to provide the information that the network needs to process your application. We will forward that information to the network by telephone, fax or email. They will then use it to process your purchase, including carrying out credit checks.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit one of our stores. Please note that products, prices and offers in our stores may differ from those featured on this site.
We will send you a third e-mail confirming the despatch of your order.


3. Prices and Payment
All prices and charges on this site are shown in UK pounds sterling. They include any VAT payable and FREE delivery.
The total cost of your order will be the total price of the products and services you order, which will be set out clearly in your Shopping Basket before you submit your order.
Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit one of our stores.

We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.

We accept payment by Mastercard, Visa, Delta, Switch, American Express and Diners Club. Payment is deducted when we process your order.


4. Age Requirements
If you order a product with a minimum age requirement, by ordering you confirm that you are of the required age.


5. Delivery
Here at The Link we offer FREE delivery on all orders.
Delivery must be to the address at which your payment card is registered, which must be in the United Kingdom (this excludes the Channel Islands). All deliveries must be signed for (except items sent by post and which can be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

Delivery Times
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after 3.00pm, the next working day will be considered the first working day. In the case of bank holidays, please allow an extra two working days.

We aim to deliver within 5 working days (Due to high order volumes, please allow double during sale periods). However, if you order a pay monthly or a no line rental mobile, there may be a delay if your chosen network has to complete further checks on your application. We will attempt to telephone or email you if we become aware of an unexpected delay.

IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. Please allow extra time for New Year Sale deliveries and deliveries to Scottish islands.

How we Deliver
We use different delivery methods depending on the value of the product. Products with a value of £30 or more are delivered by courier (DHL). Products whose value is less than £30 are delivered by Royal Mail. We will notify you which delivery method we will use when we send you our third e-mail.

All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.

When you order a mobile phone with an Airtime Agreement, any other items you order with it will be delivered separately, perhaps a few days after you receive your handset. If your order includes more products than fit into one box, the delivery will arrive in separate boxes, possibly on separate days.

Tracking Your Order
You can track the progress of your order by going to ‘My Account’ and logging in.

Tracking Your Delivery
If your order is being delivered by courier (DHL), our second or third email will contain a link to the couriers website and a parcel number, so that you can use it to track your order right to your door.


6. Missing, Damaged or Incorrect Orders
We try very hard to ensure that you receive your order in pristine condition. If you do not receive all your products, please check whether they may be being delivered separately (see “How we Deliver”, above) and whether they have been despatched (see “Tracking Your Order” and “Tracking Your Delivery”, above). If your order is not en route to you, please e-mail us at thelinkwebsales@thelink.co.uk or telephone 0870 333 1222. In the unlikely event that a product arrives damaged or faulty, please follow the instructions in the delivery documents.


7. Cancellations and Returns
You can cancel your purchase at any time either before or up to 14 days after delivery by:

returning the product to one of our stores (please bring your receipt with you and the card you paid with, so that it can be credited);


following the “Returns” instructions in your delivery documentation;


e-mailing us at thelinkwebsales@thelink.co.uk;


Phoning us on 0870 333 1222 - please have your order reference number and delivery details to hand;


writing to: The Link Direct, Order Processing Dept, Building 4 (GW), DSG Retail Ltd, PO Box 60, Hemel Hempstead, Herts, HP2 7JG.
For most Christmas gifts the 14 day "change of mind" policy is extended until 7th January, This applies to all orders placed between 1st and 16th December 2003, excluding pay monthly mobiles.

Your product must be complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. Pre-recorded videotapes, DVDs, CDs, minidiscs and other software must be sealed.