View Full Version : Forward Cellular in Liquidation
MaxHeadroom
10-02-2005, 12:38
I have been waiting for my cashback from Forward Cellular for about 6 weeks. Got a letter from Harrisons Business Recovery/Insolvency Practitioners this morning informing me that the Director of Forward Cellular has decided to commence liquidation proceedings.
Bang goes my cashback and everone elses who is still waiting.
binary0110
10-02-2005, 12:50
Ouch! I actually took up 3 T-Mobile cashback deals with FC this time last year and all three transactions (and cash back requests) went very smoothly. I was going to go for another Vodafone cashback deal last month but instead (luckily) went with another T-Mobile deal with The Link (and will have to port out to Virgin PAYG and back in to T-Mobile to keep my number). I'm also running a Three cash back deal with e2save (12 months free line rental on the Nokia 7600).
I guess that after what's happened with FC, it would be wise to only take up cash back deals with large companies who are unlikely to go into liquidation within the next 12 months.
Rang the Vodafone customer service, but they can't change down the tarriff now to minimize the loss :(
Have to remain on the current tarriff for 4 months :(
i think its probably the VAT element.
imagine u have a 80 quid for a yr line rental deal with a phone. The line rental check can be about £360. The taxman wants the VAT on the £360. Thats practically half of all the money they had made
i think its probably the VAT element.
imagine u have a 80 quid for a yr line rental deal with a phone. The line rental check can be about £360. The taxman wants the VAT on the £360. Thats practically half of all the money they had made
might be wrong but I thought the problem was these companies claiming back the vat on the cashbacks as if they were goods and it's this practice that has left them up the proverbial creek without a canoe let alone a paddle.
yeah, thats what i meant, in a roundabout way ;)
Something that might make anyone who has lost money as a result of a company going bankrupt and leaving them without their cashback feel a little better.
If the customs and excise decide that people have been falsly claiming VAT back on cashback payments, they will charge the company the VAT falsely reclaimed.
Unlike most debts that die when a company goes bankrupt, the directors of a company are personaly liable for any VAT owed.
(This also applies to NI contributions).
Of course, if the directors declare bankruptcy as a pre-emptive measure, this might not mean much.
qpw3141 - Your post is better suited to this thread :)
Bum bum bum. For the second time in a year, it looks like I'm chasing a cashback refund from a company.
I cannot believe that the phone providers have no responsibility for this. They allow companies like FWD Cellular and MobileMadness to sign customers up for them, but wash their hands of any promises made to those customers when the company goes bust.
Floop
Bum bum bum. For the second time in a year, it looks like I'm chasing a cashback refund from a company.
I cannot believe that the phone providers have no responsibility for this. They allow companies like FWD Cellular and MobileMadness to sign customers up for them, but wash their hands of any promises made to those customers when the company goes bust.
Floop
tOTALY AGREE GOING TO EMAIL WTCHDOG BBC SAYING AS MUCH YOU NEVER KNOW .
I received my letter from Harrisons yesterday also. Those of us that were still waiting for their cashback cheques - do we need to respond to Harrisons' letter informing them of how much we are owed?
Ouch! I actually took up 3 T-Mobile cashback deals with FC this time last year and all three transactions (and cash back requests) went very smoothly. I was going to go for another Vodafone cashback deal last month but instead (luckily) went with another T-Mobile deal with The Link (and will have to port out to Virgin PAYG and back in to T-Mobile to keep my number). I'm also running a Three cash back deal with e2save (12 months free line rental on the Nokia 7600).
I guess that after what's happened with FC, it would be wise to only take up cash back deals with large companies who are unlikely to go into liquidation within the next 12 months.
'Large companies' is no guarantee. Who are the 'large companies' doing cashback anyway. Most of the biggies don't seem to offer cash back.
I was lucky. I got my cheque on 14th January from Fwd Cellular but I'll think twice, no three times. before i go for another cashback deal.
Sorry for those who have ended up dipping out and i totally agree about the phone companies not being responsible enough about this kind of thing. :nono:
simion_levi
11-02-2005, 18:19
The issue with the Service Providers taking no responsibility is unfortunately to be expected. As far as they are concerned, cashback offers may as well not exist. They are operated by and solely under the responsibility of individual dealers. You cannot force them to accept liability for the actions and management of completely separate companies - it would be wrong if you could.
The only responsibility they could perhaps reasonably accept in protecting their customers would be to ban dealers from offering cashback incentives to the consumer (protection on the offchance it all goes wrong/company goes bust, etc). They could then choose to disassociate themselves from dealers who continued offering cashback - and as consumers we would no longer receive any such offers, in the interest of our own 'protection'. I am sure many would agree that this is a fairly bum choice.
binary0110
11-02-2005, 18:36
'Large companies' is no guarantee. Who are the 'large companies' doing cashback anyway. Most of the biggies don't seem to offer cash back.
You're right, of course - there is no guarantee with whatever company you choose to go with but IMO, it would be safer to go with companies like CPW, Phones4U, The Link and e2save.com (a CPW subsidiary) if you are going to go with a cash back deal (all of those companies do cash back deals on phones). The only way to be safe is to not take up a cash back deal with any company but then you obviously won't find the best deals.
I think the best advice to anyone who's thinking of taking up a cash back deal is to make sure you can afford the contract without the cash back before taking up the deal (or be prepared to sell the phone to provide money for the contract if the cash back isn't paid). Even better, transfer whatever sum of money you need to pay off the minimum contract period into a savings account or, alternatively, pay up front for the first year (I know this can be done with T-Mobile and you even get a 5% discount on the line rental for doing so).
I have so far taken up five successful cash back deals (which have been paid) in the past year and am currently on another two which are due to pay back this year. For me, the risk is worth the potential return but if you can't afford to pay for the contract without the cash back (or selling the phone) then it's not worth it.
snowball
11-02-2005, 18:41
I really feel for all those affected. I was one of the lucky ones and got the cheque in November. Before I went for FWD cellular I did a lot of research and they seemed to be a reputable company -- always paying the cashback, albeit a few weeks late, but they did pay up.
As it happens I was gonna cancel the sim anyway after my six months are up (which they were about a week ago). I'll think twice in the future before going for any cashback deal, small company or not ...
Best of luck to all those affected :(
How are we meant to respond to the letter from Harrisons about the liquidation?
I mean, should I bother writing a letter back stating that I am owed £285? Or is there really no point. What is the consensus here?
Floop
simion_levi
13-02-2005, 14:14
How are we meant to respond to the letter from Harrisons about the liquidation?
I mean, should I bother writing a letter back stating that I am owed £285? Or is there really no point. What is the consensus here?
Floop
Request a 'proof of debt' form from the administrator/liquidator and complete & return. Ensure they receive and validate your claim.
All this means is that, if any dividend does get paid out to the unsecured creditors, you will be guaranteed your portion. Do not be surprised if you find that to be only a few pence in the pound, (if anything), 12 months down the line :|
Request a 'proof of debt' form from the administrator/liquidator and complete & return. Ensure they receive and validate your claim.
All this means is that, if any dividend does get paid out to the unsecured creditors, you will be guaranteed your portion. Do not be surprised if you find that to be only a few pence in the pound, (if anything), 12 months down the line :|
when i spoke to them they were otomistic thatb it might be as much as 50p in the £1
simion_levi
13-02-2005, 16:19
when i spoke to them they were otomistic thatb it might be as much as 50p in the £1
Is that dependant on the Inland Revenue not getting their hands on the VAT FwdCellular reclaimed over the last few years on cashbacks... ;)
50% of claim as dividend doesn't sound too bad tbh - make sure you get your paperwork in order now and look for any loopholes the liquidator could try to use to wriggle out of & close them while you have the chance - I deal with these situations only in B2B terms and the figures being chucked around are significantly higher, but there is no reason to suspect that monies will be released any more readily in this case because of it!
Is that dependant on the Inland Revenue not getting their hands on the VAT FwdCellular reclaimed over the last few years on cashbacks... ;)
50% of claim as dividend doesn't sound too bad tbh - make sure you get your paperwork in order now and look for any loopholes the liquidator could try to use to wriggle out of & close them while you have the chance - I deal with these situations only in B2B terms and the figures being chucked around are significantly higher, but there is no reason to suspect that monies will be released any more readily in this case because of it!
i think he said about 3 months
GCfreako
14-02-2005, 13:47
I haven't received any letter from them yet. Who do I contact to let them know I'm owed money?
I haven't received any letter from them yet. Who do I contact to let them know I'm owed money?
On an email from them:
office@harrisonsinsolvency.co.uk
Please send all correspondence to the following address:
Harrisons
Springfield House
Springfield Business Park
Springfield Road
Grantham
NG31 7BG
I haven't received any letter from them yet. Who do I contact to let them know I'm owed money?
What a bummer friko - they got my money too :mad:
Mr Bigglesworth
17-02-2005, 10:21
Would like to add that I spoke to people too and they mentioned early estimates as about 50p in the pound and timescale of several months before settlement. So far from ideal, but I guess not a complete disaster.
GCfreako
17-02-2005, 17:35
What a bummer friko - they got my money too :mad:
Yeah man, this is bad! Luckily I only ewnt for one contract
Had a phone call from some one saying they were a company working for voda contacting customers of fc loking into vodas liability
Ron, have you any information on who that was - a company name or a telephone number. I want to phone them :-)
Ron, have you any information on who that was - a company name or a telephone number. I want to phone them :-)
name was Phone Logistics
http://www.grumbletext.co.uk/vt.php?t=537
(search for Phone Logistics - thread deals with issues of the Mobile Republic liquidation)
Looks like they are useless according to this thread.
RESULT!
Vodafone have cancelled my contract with no penalty. Happy happy joy joy!
So I'm £60 out of pocket for line rental I have already paid, when it should have been free... but this is better than I was expecting!
On to find the next bargain on phones, but I will be steering WELL CLEAR of cashback schemes...
floop, how did you do it ? I am leaving for holidays unfortunately for 2 weeks - is there a way I can contact them through email ?
GCfreako
26-02-2005, 12:09
What's their phone number?
I phoned the number on the vodafone website www.vodafone.co.uk.
Went through to the option about wanting to leave Vodafone.
5 minutes later... done! My phone is already disconnected and they have said they will not charge me again.
I just told them what had happened with Forward Cellular and they said no problem, we understand, blah blah blah. Very helpful actually, I am seriously impressed with Vodafone's customer service now!
I phoned the number on the vodafone website www.vodafone.co.uk.
Went through to the option about wanting to leave Vodafone.
5 minutes later... done! My phone is already disconnected and they have said they will not charge me again.
I just told them what had happened with Forward Cellular and they said no problem, we understand, blah blah blah. Very helpful actually, I am seriously impressed with Vodafone's customer service now!
thats odd, i did the same thing, they said put it in writing as we cant cancel over the phone. :shrug:
they did say i had to give 30 days notice too so id have to pay another months bill.
I suppose like everything there is an element of luck involved, whether you get a competent, efficient, intelligent person on the phone or whether you get a jobsworth.
The person I spoke to (didn't get his name) was very helpful.
The person I spoke to first, who transferred me to him, did mention a 30 day notice period but I thought that was referring to the fact that I could cancel a contract within a 30 day cooling off period (which I pointed out had expired) but I may be wrong making that inference.
Floop
I tried today, but was told that I only can cancel in writing.
However, the supervisor adviced me that I should explain the situation and ask to cancel the contract immediately in the letter. She told me Vodafone understands the problem and might cancel the contract earlier (rather than waiting for 30 days).
I will send the letter out tomorrow and stop using the phone (on that contract) right now.
Fingers crossed...!
I tried today, but was told that I only can cancel in writing.
However, the supervisor adviced me that I should explain the situation and ask to cancel the contract immediately in the letter. She told me Vodafone understands the problem and might cancel the contract earlier (rather than waiting for 30 days).
I will send the letter out tomorrow and stop using the phone (on that contract) right now.
Fingers crossed...!
yep did that yesterday, sent a letter, with all the evidence from FC & Harrisons to the letter to FC (to claim cashback, proof of postage) too. Fingers crossed.
Good luck.
T Mobile are not prepared to cancel any contracts and are holding me to the full term. If I cancel I will have to pay the full subscription. I'm deadly ANGRY!!!
dvds2000
28-02-2005, 17:00
Anyone who managed to cancel has been very lucky, as they don't have to. Big thumbs up to Voda CS for allowing this to happen :)
Companies should realise a little customer service goes a long way. I am sure most who have T-Mobile contracts will never use them again (even if they had held people to the full term but did say half price line rental I think people would have been happy with that!), and people who Voda allow to cancel will be full of praise for them (even if they do have to write in and give 30 days notice!)
Well in my case it paid off for Vodafone CS to treat me well as I've immediately signed up with Vodafone Pay As You Go.
I was genuinely astonished when I asked to cancel my contract at no penalty to me and the guy agreed, and did it there and then, and my phone disconnected in front of my eyes.
I seriously am still gobsmacked that this happened because I am so used to receiving rubbish customer service and I am amazed. Good for Vodafone in this instance.
T-Mobile are awful. I won't touch T-Mobile again with a bargepole.
Floop
Umh...I am not a happy person at present....!!!
Well in my case it paid off for Vodafone CS to treat me well as I've immediately signed up with Vodafone Pay As You Go.
I was genuinely astonished when I asked to cancel my contract at no penalty to me and the guy agreed, and did it there and then, and my phone disconnected in front of my eyes.
I seriously am still gobsmacked that this happened because I am so used to receiving rubbish customer service and I am amazed. Good for Vodafone in this instance.
T-Mobile are awful. I won't touch T-Mobile again with a bargepole.
Floop
Floop,
Were you able to keep your existing phone number when you went PAYG or not?
Floop,
Were you able to keep your existing phone number when you went PAYG or not?
No. I probably could have investigated but I know for a fact that they are not obliged to port your number for free unless it is being ported across a network - so even though it was Vodafone Contract to Vodafone PAYG they are not obliged to do it for free.
I could have asked about it but I was more intent on doing it quickly and not farting around. Your mileage may vary!
Floop
snowball
28-02-2005, 20:45
Well in my case it paid off for Vodafone CS to treat me well as I've immediately signed up with Vodafone Pay As You Go.
I was genuinely astonished when I asked to cancel my contract at no penalty to me and the guy agreed, and did it there and then, and my phone disconnected in front of my eyes.
I seriously am still gobsmacked that this happened because I am so used to receiving rubbish customer service and I am amazed. Good for Vodafone in this instance.
T-Mobile are awful. I won't touch T-Mobile again with a bargepole.
Floop
so let me get this right? Voda let you cancel your contract without ANY penalty??? You didnt have to pay the remainder of the year line rental??
If that is the case that is EXCELLENT CS from them :)
What exactly did you say to them to make them do this?
so let me get this right? Voda let you cancel your contract without ANY penalty??? You didnt have to pay the remainder of the year line rental??
If that is the case that is EXCELLENT CS from them :)
What exactly did you say to them to make them do this?
Yep! You've got it right!!
I said the following to them (as best as I can remember):
"Hello, in December I responded to an offer made by a company called Forward Cellular who were offering what seemed like a good deal - pay £10 for a SIM card, and receive a deal which was effectively free of line rental, as Forward Cellular promised to reimbourse the cost of the 12 months line rental by way of a cashback cheque.
I'm not in the business of dealing with companies who make claims that seem too good to be true but in this case I was aware of others who has successfully received cashback cheques from this company so thought I was on solid ground.
After my first monthly bill was received, I posted it off to Forward Cellular as per the terms of the cashback offer, but a week later I received a letter from the liquidators of the company advising me that the company had gone into liquidation and that I would not be receiving my cashback.
This leaves me in the position of having received nothing but a SIM card, yet obliged to pay 12 months worth of line rental to Vodafone totalling £285, which I feel is a really unfair situation for me to be placed in both ethically and morally, as I was prepared to fulfil my part of the bargain, but the company that offered the deal was unable to fulfil their side of it.
Indeed it seems likely that the company must have been aware of it's impending financial problems in December when I took out the contract, yet they were perfectly happy to sell me the offer probably in full knowledge that they were never going to be able to provide the cashback they had promised.
I'd argue that this shows that Forward Cellular have acted fraudulently and I am left holding the result of their bad business practices in the form of a £285 bill that I never intended to pay.
I'm hoping that Vodafone will be able to assist me in either offering me the line rental for 12 months at no cost, or by cancelling my contract immediately with no penalty to myself."
The guy's answer was: "Okay, no problem, I do understand, and I'll cancel your contract for you now and there should be no further charges on this account. Thanks!"
snowball
28-02-2005, 21:50
Floop :notworthy
Well happy for you mate :) I was one of the lucky ones who got cashback in October/November. I still have that contract with Voda but moved it to the lowest possible tarriff £14 business tarriff with no minutes. I think I'll go cancel it this week too. IIRC by me going on this tarriff then cancelling, the net cost over the year to me -- I am in PROFIT by a few quid :lol:
Hope others get their money from Voda or the liquidators
Got a phone call from Vodafone today after I sent out a letter by post and by fax. He told me that I can't stop the contract earlier than 12 months without penalty. :(
He also explain that if someone was accepted to get cancelled earlier than 12 months, he/she would receive the penalty in the next(last) bill. This is automatically generated by computers. I am not sure if Floop will be charged or not.
Just some new infos to update.
Anyone else heard anything different ???
Got a phone call from Vodafone today after I sent out a letter by post and by fax. He told me that I can't stop the contract earlier than 12 months without penalty. :(
He also explain that if someone was accepted to get cancelled earlier than 12 months, he/she would receive the penalty in the next(last) bill. This is automatically generated by computers. I am not sure if Floop will be charged or not.
Just some new infos to update.
Anyone else heard anything different ???
I called Vodafone CS last night to enquire about changing to PAYG and they gave me the same response - no cancellation without penalty!
Holy crud I hope you are wrong ;-) although I will tell them to find the voice recording because there were NO TWO WAYS about what the guy told me, I checked about 5 times because I was so shocked they were offering it!!
Same " No cancellation " story hear. Used the text from Floops post and for some reason they thought I was trying to get a free handset from them - dorks or what!!!!! Have re-written to them to explain how they interpreted me wanting out of the contract as I plea for a freebie handset.
Had another bundle of paper from the liquidators and it doesn't make pretty reading, bit miffed that they have attached the contact details of all the creditors but going by how long it was there are a lot of people out of pocker.
Also explains how the demise of CF came about - basically complete lack of competence in dealing with a growing business.
i got a call the other day from voda, asking if i was given a phone with the contract. they said they will get back to me shortly.
(note i did send them a letter to explain the situation / to cancel my contract)
......heres hoping
Azh_fx,
I got 2 calls from Vodafone.
The first one is the same as yours.
The second one, I was offered by an account manager to move to another contract starting from that day (only a lower the tariff, not receive any new phone), but I didn't agree.
Any news so far ????
no 2nd call yet, but when you say penalty in thext final bill, how much is it going to be?
the full years line rental or a months?
i could live with paying them a month to get rid of them :(
i spoke to them the other day, been told that we can not cancel the contract at all, as the cashback scheme was not with them, got the usual as a "goodwill gesture" we can reduce the contract to £15 tarrif (which i took.
), and still honour the free weekend calls "free of charge" which is usually £5 a month. (think they are offering it for fee now?)
i asked them could pay it all of there and then end it, as its a unnecessary burden paying £15 monthly, and that the sim was going in the bin after this call.
they couldnt take the whole years in go. at least i ensured them i wouldnt be using vodafone ever again. im not sure they are offering this to everyone, but im happy that i didnt have to pay the original conditional 7 x 30, and 5 x 15.
obviously not the same result as floop, but probably the next best thing.
just to get your guys know, i recommended my mate to go for the FC deal. When he got the liquidation letter, he rang up voda and with a bit of help from his lawyer sister, managed to get his contract cancelled. Basically he said that he had made a contract with FC and not voda and therefore would like to cancel. I was a bit suspicious as well but his contract is well and truly cancelled. He has to pay the remainder of the current MONTH though. So keep trying to get hold of some nice voda staff and get your money back!
Hi,
Just to let other poor people in the same boat know some updates on cancellation.
Not giving up the fight, following instructions from a member on MSE forum, I sent another email to them yesterday explaining about the situation again to customer.care@vodafone.co.uk. Guess what! Today I received a phone call from Vodafone, and they agreed to let me cancel the contract without penalty. However, I need to wait for another 30 days (15 pounds more :-( ) to have it cancelled (even I sent an email and letter about 30 days ago asking about the cancellation, but I was not successful at that time)
Hope that other poor people are trapped in this kind of contract can manage to cancel.
Fingers crossed...!
GCfreako
31-03-2005, 15:14
They emailed me back today refusing to cancel the contract! I have just emailed them back saying that other people who are exactly in the same situation as me got theirs cancelled and asked how come I'm being treated differently. Will see what they say.
Surely they can't have one policy for some and different policy for others
Just emailed them myself to find out if they will cancel my contract too. I phoned them last month and had no joy!
I agree... they shouldn't be adopting one policy for some and another for others!
I emailed Vodafone and they are refusing to terminate the two contracts i have through Forward Cellular. They have offered to credit £50 to my account though due to the 'trouble' I have had.
i spoke to some idiot at vodafone who was extremely rude, and also wouldnt terminate my contract with out paying £175....gonna try again 2moro
GCfreako
01-04-2005, 19:09
Wouldn't they have to cancel all our contracts if we report them to Trading standards or watchdog saying that they did cancel some contracts without any fuss?
We would of course need the help of those who managed to get their contracts cancelled
sounds like a plan!.....please
p.s yeah good call, gonna start writing letter to watchdog....(oftel as well?)
After a further email they have agreed to terminate both my contracts at no cost to me:
Thank you for your mail dated 01/04/05 regarding your contracts.
Having reviewed your account I can confirm that I will migrate both of your numbers onto vodafone Pay as you talk on the 02/05/05. The early cancellation fee for both numbers will be waived.
I hope this is satisfactory to yourself. If you require further information, please do not hesitate to contact us.
Kind Regards,
Vodafone Customer Services
Had a missed call on my mobile this morning followed by email from Vodafone CS which informed me that...
"As a goodwill gesture I have arranged for your number to be transferred to Payt,This will take place on 30/04/05.
You will not be liable for any early cancellation fees, you will only be liable for line rental up until your number transfers to Payt and for and usage."
Hoorah! Persistence has paid off finally.
SUCCESS!
"I have spoken to the managers here and can advise that if you wish to end the contract we will do this straight away without any charges"
Congratulations - persistence does pay off!
Despite the aggro, I think Vodafone have acted better than T-Mobile, who refused point blank to do anything when I had a similar situation with them over Mobile Madness's failure to provide cashback some months ago...
GCfreako
05-04-2005, 08:30
Just when I thought there was no hope....
sent another email last night and got this as reply:
We are aware of the liquidation of forward cellular, am i am more than willing to cancel your contract for you, i will process this today.
If there is anything else we can help you with, please do not hesitate to contact us.
RESULT!!!!
Just when I thought there was no hope....
sent another email last night and got this as reply:
We are aware of the liquidation of forward cellular, am i am more than willing to cancel your contract for you, i will process this today.
If there is anything else we can help you with, please do not hesitate to contact us.
RESULT!!!!
thas good news m8, i did email them on the 2nd and got a confirmation mail back the same day with a ticket id no.
still not heard anything back yet. will give it another day or so before ringing in.
scratch that, i got the magical phone call today too, they cancelled from today, and will send me this final bill.
thanx a million, the email worked :)
could someone tell me what you wrote in your email to vodafone cs. I had emailed them and the reply I got was because this is the fifth month of my contract I could not terminate my contract.
That's a standard automated response.
You need to let them know you mean business. Phone them up, and politely but assertively tell them that this is unacceptable and you want to speak to their supervisor.
Keep at them, keep making a fuss, keep politely explaining why this is not your fault, and why it is unreasonable for them to expect you to do 'sit quiet' when the circumstances which surround your connection to Vodafone have changed beyond recognition and leave you effectively £285 out of pocket.
KEEP PERSISTING.
thanks for the advice floop just got a phone call to say that my phone will be disconnected as of today RESULT! :clap:
GCfreako
11-04-2005, 10:27
Have you guys had your sim disconnected after you've had the cancellation email? My sim seems to still be active
...i asked for it to be put on PAYG as had a good number on it
has anyone heard anything from Harrisons?.... they didnt respond to my email
Which email did you use?
customer.care@vodafone.co.uk ?
GCfreako
04-05-2005, 19:38
Got a letter from Harrisons today.
Saying I'm getting £285 back from dividend!!!!!!!!!!!!!!!!!!!!!!!!!!!
WOOHOOOOOOOOOOOOOOOOOOOOOOOO
snowball
04-05-2005, 19:40
Got a letter from Harrisons today.
Saying I'm getting £285 back from dividend!!!!!!!!!!!!!!!!!!!!!!!!!!!
WOOHOOOOOOOOOOOOOOOOOOOOOOOO
so Vodafone cancelled your contract early plus you get another cheque from the liquidators?
A result and a half if you ask me!
GCfreako
04-05-2005, 19:57
so Vodafone cancelled your contract early plus you get another cheque from the liquidators?
A result and a half if you ask me!
:clap: :clap: :nuts:
Did anybody else get a letter from Harrisons? I haven't heard from them for ages.
nope, but i admit i didnt follow up with harrisons, didnt send them a reply when they sent me the initial batch.
GCfreako
06-05-2005, 23:19
I did write to them. It looks like they are processing the applications individually as they state in the letter that enquires for my claim has been completed. They could also be prioritising the claims as to when the contracts were taken. My contract started in late November 2004
I guess it's just a matter of time before they process all the claims
I sent them two replies... but not heard anything back yet.
Mr Bigglesworth
11-05-2005, 15:14
Can anyone give me any tips, I'm about to call up and see if they can change me over to payg
Mr Bigglesworth
12-05-2005, 17:23
BTW, phoned up yesterday and had no complaints from them, just said that I knew other people were in the same boat and that they had definitely moved other people to PAYG with no charge, so they said they would move mine at the end of the month when the line rental ran out (had to argue for the last bit as they wouldn't refund any line rental)
I have just treceived a bill for £199 as I ended my contract has anyone had anything similar
No. Nor have I received anything from Harrisons.
I wonder whether Vodafone have attempted to do a clawback on Forward Cellular, as I ended my contract, and that is why Harrisons haven't sent me any of the line rental redemption I am due.
Before anyone says it, I know that of course I am not entitled to the full line rental redemption, because I cancelled my Vodafone contract, but I am still out of pocket more than I should be because of the first few months full price billing, so some refund should be due.
spoke to harrisons they said they wont be doing anythin untill october and it looks like £0.30 in the pound.
I think when people cancel voda reclaim money so it gets less each time.
I would presume cancelling goes against the terms of the contract so you will not receive any money back as contract said you could only lower your tarif after a certain time not cancel it.
I would presume cancelling goes against the terms of the contract so you will not receive any money back as contract said
I would presume that accepting new customers and then going bust the next day, being unable to pay the promised refunds in full, kind of ends the chance of that contract being honored properly.
Yes, people managed to cancel their Voda contracts but not without extra expense to themselves which they really should have not had to pay.
agree floop i didnot mean to imply it would be fair just the way they would try to screw us just like the goverment does with tax pensions and just about everything else infact i am sure they will do Blair proud he might even be a share holder.
well i have tried to cancel 5 times now and no luck they just say they have no evidence of any cancelations on those terms
well i have tried to cancel 5 times now and no luck they just say they have no evidence of any cancelations on those terms
when did you take your contract out?
i did try to cancel it over the phoen with voda on 2 occasions without sucess, did the email like the rest and i got the magic call from them to say it was cancelled.
have you tried emailing them?
they are going to phone me back
I am now pay as you go as well.
Mr Bigglesworth
01-07-2005, 11:37
Anyone heard any update from Harrisons?
even tho got email from vodafone saying they'd cancel my contract without any charges, they've charged me £180....
never recieved a lette from Harrisons, and had no responce to my email to them
I got a cheque from harrisons - £86 - just to let anyone know to chase them up !!
Got a cheque for £86 from Harrisons on Saturday also - not a great result but at least it covers a couple of months of contract.
I got the cheque for 86pounds on Saturday too. Quite happy :-)
Hmm, got another letter from Harrisons - don't really understand whats going on but I think there are more refunds that we can get - anyone else got the letter ?
I haven't yet - but will be looking out for one now
GCfreako
29-06-2006, 08:05
Neo, what does the letter say?
I need to let them know I changed address if there's ££££ involved :)
Got my letter yesterday - it was waiting for me when I got home.
I think it is just notification of the final meeting with the Liquidators where they hope to complete the process. There is a proxy form which we can send back to either agree with the final Liquidator's statement of accounts or dispute it.
I didn't interpret the letter as being anything to do with getting more money from them unfortunately.
Bah - and I thought there was some more money to be had :/
No Friko - don't think we will get our full money back in this life :(
snowball
29-06-2006, 14:27
Bah - and I thought there was some more money to be had :/
No Friko - don't think we will get our full money back in this life :(
:nono: frauding the liquidators. thats a serious offense
GCfreako
29-06-2006, 23:35
What's fraudulent in there? They still owe us money.
snowball
30-06-2006, 05:59
What's fraudulent in there? They still owe us money.
i was half joking ;) i thought they paid all your cashback , err.. back?
Moving to Mobile Phone Forum
No, they only paid some of the cashback.
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