New Year Sale?

[tcs]

Any chance of having a New Year Sale?

[SVP Communications]

Hi TCS

It's difficult for us to have a sale because we are so cheap all the year round.

Some retailers could offer 50% off the products we sell and we would still be cheaper than them :)

We've got the new website taking over from the old one any day now. Lets see how that gets on and then we'll see if we can do a few good promotions to get the year started right. :clap:

Steve
www.svp.co.uk

[tcs]

Hi Steve
Ok that's fair enough.I agree in that your prices are cheap all year round.
Is it possible for you to offer cheap P&P on small items?
I was going to buy a pack of rechargeable batteries but the P&P came up as £2.99 which was more than the 4 pack of AA batteries!
Maybe you could offer say £1.50-£1.99 on less weighty items?

[SVP Communications]

I think you need to consider the expenses of picking, packing and sending the item.

I'm guessing that 4 batteries in a blister pack and padded envelops weighs about 310g.
First class recorded delivery on that = £1.87. We have to add VAT to that. I also have to pay the person who's picked and packed it. In that instance only a few seconds but it has to accounted for.
The other issue to consider is how much Royal Mail loose and how long their deliveries sometimes take. The % lost or late on Royal Mail is huge compared to the couriers we use :(

Overall we do all we can to persuade customers to place orders with us that include a few different items. That's why we've added so many new catagories, many of them for consumables that people buy on a regular basis.

There are instances where a customer just needs 4 batteries and absolutely nothing else, and they will get the best deal by buying them in the high street or supermarket because of the savings on postage.

Steve
www.svp.co.uk