reasonable lifetime for a washing machine? 18 months? - Page 2

stevejm · 02-11-2009, 23:23

The ISE machine is made by a swedish company called Asko. Asko also make machines for Maytag.

The warranty covers parts and labour.

Who knows what the future holds?

I'll update everyone in 10 years!

splobber · 03-11-2009, 01:41

Ah yes, Asko, part of the same company that made Servis washing machines before it went bust.

jimbo1 · 03-11-2009, 06:52

We tend to get 3-4 years out of one if we're lucky but it is in use everyday.
We made the decision about 4 machines back to pay around the £300 per machine and just scrap 'em when they go wrong unless it's a simple fix.

andog · 03-11-2009, 08:34

Quote:

Originally Posted by dvdphile

We've got an Indesit which is a budget brand and it's still working fine after nearly 12 years!!!

our £150 Indesit is still alive after 5 yrs... glad it's not even half way into it's lifespan yet!

sideshowbob · 03-11-2009, 09:07

Our Bosch washer is still going 11 years on ... sure I've had to pick the odd bit of bra wire out of it and I had to replace a pipe, but other than that its been peachy. 18months is an unreasonably short lifespan (for normal use)

stevejm · 03-11-2009, 11:35

I understand that the quality of the parts put in washing machines made in the last few years has reduced considerably, and the majority of makes share cheap, plastic pattern parts. So a pump in an expensive Bosch may be the same pump as a Beko.

The site http://www.washerhelp.co.uk has loads of information - but be aware that it is affliated with ISE so take it all with a pinch of salt. The site http://ukwhitegoods.co.uk/ is also part of ISE and also full of information + an active forum for all things repair wise for all manner of white goods appliances.

There is no magic bullet - but hopefully we've made the best choice given the limited manufacturers making a quality product.

craig1912 · 03-11-2009, 22:29

9 years for our Simens-but its on its way out-John Lewis have some Mieles with a 10 year guarantee

brendonw · 05-11-2009, 07:52

Quote:

Originally Posted by Stig MK2

I'll keep that in mind. Nothing looks broken though...

Brendonw - you got mail.

Ta

Didn't get it. Try again pls ?

ascender · 05-11-2009, 09:13

9 years here, heavily used and still going strong.

amkhan · 05-11-2009, 11:52

Quote:

Originally Posted by splobber

5 or 6 years is about all you can expect from a machine now unless you want to spend megabucks, which not a lot of people do nowadays. The public have wanted things cheap so the manufacturers have responded by cutting the quality. Unfortunately, many people want both which doesn't stack up.

Came to the same realisation myself, which is why I thought I'd get an AEG (over Bosh), the 5 year warranty means if it breaks its their problem and not mine, also dont have to run round trying to find another machine (and delivered and installed), too much hassle.

Arthur Fowler · 05-11-2009, 12:40

Again, the 5 years is v.unlikely to cover wear and tear which will come into play in the 5 years and therefore is your problem.

Last time we had our repaired we asked the engineer about buying a "better" quality machine. His view was that it might be less likely to break down, but if it does, it will be a lot more expensive to repair.

Jim989 · 05-11-2009, 12:47

Quote:

Originally Posted by Coolio

Sale of goods act

Does not apply after 12 months unless you can prove it is a manufacturing defect or you think you can reliably get it past small claims under "reasonable time". You also have 5 years in which to make this claim and not 5 years warrenty which some people think you get

Quote:

Originally Posted by stevejm

The site http://ukwhitegoods.co.uk/ is also part of ISE and also full of information + an active forum for all things repair wise for all manner of white goods appliances.

This site has saved me a fortune in the past. Fixed a dishwasher for free and repaired 2 ovens

stevejm · 05-11-2009, 13:36

That forum fixed my dishwasher for free too ...

Nick dVl · 05-11-2009, 14:16

Hoover washer-dryer. Still going after 6 years with regular use (2 to 3 times a week). Admittedly I also have a water-softener installed which may or may not prolong the life of the machine.

Stig MK2 · 05-11-2009, 17:52

Just a quick update.

I rang the Neff hotline and they got someone out to fix it today... Blocked pipes or something. How does bad water end up smelling like rotten eggs?!?!?

Anyways, top class service and no hassle what so ever from the engineer, even if he did look like a pikey! (the 1st woman at the call centre however was a damn nightmare).

Wonder how long it will last.....

splobber · 05-11-2009, 18:30

Quote:

Originally Posted by Stig MK2

Just a quick update.

I rang the Neff hotline and they got someone out to fix it today... Blocked pipes or something. How does bad water end up smelling like rotten eggs?!?!?

It's caused by bacteria. It is worse now due to lower washing temperatures which doesn't kill them off.

You were lucky they didn't try charging you tbh as blocked pipes usually means poor user maintenance in that you haven't done a service wash (a 90 degree wash which cleans it all out). It would also be advisable to bung some descaler through it every now and again too, although don't get taken in by the 'Calgon every wash or your machine will die' marketing blurb.

Anorakus · 08-11-2009, 02:40

We bought a Miele washer-dryer 8 years ago. Washer-dryers are meant to be even more unreliable than washing machines, but Miele is the Rolls-Royce of laundry appliances

and we don't have room for a separate washer and dryer in our tiny kitchen, so I thought it was worth a punt.

In that time it's had two repairs - a new heating element and new condenser unit. Otherwise going as strong as ever

I'd have been very miffed if it broke down after 18 months!

A.

Tempest · 08-11-2009, 13:04

On this subject of washing machines and lifespan.

The new consumer guarantee/lifespan rules that are in place now.............

Did I hear someome say that we now have 2 years warranty on things?

I know there's the 12 month (as we've had for years) and also the new 5 or 6 years MAX on how long you would expect an item to last (depending on price and type of item)

Just looking at some web sites and they offering 3 years extended for around to £70 to £100 mark.

Do we feel there's an expected lifespan on washing machines or a period of time you could expect free repairs after purchase?

NickG · 08-11-2009, 21:45

My Miele came with a 10 year P&L warranty, but the marketing bumph said they are designed to last a minimum 20 years.

http://www.miele.co.uk/washing-machines/reliability/

over the lifetime it works out cheaper than 4 cheap machines, and lots btter for the environment.

02-11-2009, 23:23	#21
stevejm Senior Moment Join Date: Jun 2001 Location: Hampshire Posts: 3,854 Thanks: 1 Thanked 0 Times in 0 Posts	The ISE machine is made by a swedish company called Asko. Asko also make machines for Maytag. The warranty covers parts and labour. Who knows what the future holds? I'll update everyone in 10 years! __________________ Clinically proven to contain nuts.

03-11-2009, 11:35	#26
stevejm Senior Moment Join Date: Jun 2001 Location: Hampshire Posts: 3,854 Thanks: 1 Thanked 0 Times in 0 Posts	I understand that the quality of the parts put in washing machines made in the last few years has reduced considerably, and the majority of makes share cheap, plastic pattern parts. So a pump in an expensive Bosch may be the same pump as a Beko. The site http://www.washerhelp.co.uk has loads of information - but be aware that it is affliated with ISE so take it all with a pinch of salt. The site http://ukwhitegoods.co.uk/ is also part of ISE and also full of information + an active forum for all things repair wise for all manner of white goods appliances. There is no magic bullet - but hopefully we've made the best choice given the limited manufacturers making a quality product. __________________ Clinically proven to contain nuts.

05-11-2009, 13:36	#33
stevejm Senior Moment Join Date: Jun 2001 Location: Hampshire Posts: 3,854 Thanks: 1 Thanked 0 Times in 0 Posts	That forum fixed my dishwasher for free too ... __________________ Clinically proven to contain nuts.

08-11-2009, 02:40	#37
Anorakus Registered User Join Date: Sep 2002 Location: Sulking in a flat somewhere in Hampshire Posts: 401 Thanks: 0 Thanked 0 Times in 0 Posts	We bought a Miele washer-dryer 8 years ago. Washer-dryers are meant to be even more unreliable than washing machines, but Miele is the Rolls-Royce of laundry appliances and we don't have room for a separate washer and dryer in our tiny kitchen, so I thought it was worth a punt. In that time it's had two repairs - a new heating element and new condenser unit. Otherwise going as strong as ever I'd have been very miffed if it broke down after 18 months! A. __________________ Visit www.anorakus.com Uh... I need to upload some content. Any ideas?

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03-11-2009, 01:41	#22
splobber Administrator Join Date: Dec 2000 Location: Lake Titicaca Posts: 58,650 Thanks: 2 Thanked 28 Times in 12 Posts	Ah yes, Asko, part of the same company that made Servis washing machines before it went bust.

03-11-2009, 06:52	#23
jimbo1 Registered User Join Date: Jan 2001 Location: Enfield,Middlesex,UK Posts: 1,104 Thanks: 0 Thanked 0 Times in 0 Posts	We tend to get 3-4 years out of one if we're lucky but it is in use everyday. We made the decision about 4 machines back to pay around the £300 per machine and just scrap 'em when they go wrong unless it's a simple fix.

03-11-2009, 09:07	#25
sideshowbob XBL: Wolfgang Winkle Join Date: May 2000 Location: under cover Posts: 8,826 Thanks: 17 Thanked 26 Times in 20 Posts	Our Bosch washer is still going 11 years on ... sure I've had to pick the odd bit of bra wire out of it and I had to replace a pipe, but other than that its been peachy. 18months is an unreasonably short lifespan (for normal use)

03-11-2009, 22:29	#27
craig1912 Registered User Join Date: Dec 2002 Location: Southampton Posts: 1,042 Thanks: 0 Thanked 0 Times in 0 Posts	9 years for our Simens-but its on its way out-John Lewis have some Mieles with a 10 year guarantee

05-11-2009, 09:13	#29
ascender Registered User Join Date: Oct 2005 Location: Edinburgh Posts: 2,711 Thanks: 1 Thanked 2 Times in 2 Posts	9 years here, heavily used and still going strong.

05-11-2009, 12:40	#31
Arthur Fowler Registered User Join Date: Aug 2002 Location: Bedfordshire Posts: 8,066 Thanks: 0 Thanked 2 Times in 2 Posts	Again, the 5 years is v.unlikely to cover wear and tear which will come into play in the 5 years and therefore is your problem. Last time we had our repaired we asked the engineer about buying a "better" quality machine. His view was that it might be less likely to break down, but if it does, it will be a lot more expensive to repair.

05-11-2009, 14:16	#34
Nick dVl Registered User Join Date: Jul 2000 Posts: 1,241 Thanks: 0 Thanked 0 Times in 0 Posts	Hoover washer-dryer. Still going after 6 years with regular use (2 to 3 times a week). Admittedly I also have a water-softener installed which may or may not prolong the life of the machine.

05-11-2009, 17:52	#35
Stig MK2 Registered User Join Date: Feb 2007 Posts: 287 Thanks: 0 Thanked 0 Times in 0 Posts	Just a quick update. I rang the Neff hotline and they got someone out to fix it today... Blocked pipes or something. How does bad water end up smelling like rotten eggs?!?!? Anyways, top class service and no hassle what so ever from the engineer, even if he did look like a pikey! (the 1st woman at the call centre however was a damn nightmare). Wonder how long it will last.....

08-11-2009, 13:04	#38
Tempest Calm outside Storm Inside Join Date: Jun 2000 Location: Horley (Gatwick) Posts: 13,986 Thanks: 0 Thanked 2 Times in 2 Posts	On this subject of washing machines and lifespan. The new consumer guarantee/lifespan rules that are in place now............. Did I hear someome say that we now have 2 years warranty on things? I know there's the 12 month (as we've had for years) and also the new 5 or 6 years MAX on how long you would expect an item to last (depending on price and type of item) Just looking at some web sites and they offering 3 years extended for around to £70 to £100 mark. Do we feel there's an expected lifespan on washing machines or a period of time you could expect free repairs after purchase?

08-11-2009, 21:45	#39
NickG Xbox Live: Winkle Join Date: Mar 2001 Location: The South West Posts: 704 Thanks: 2 Thanked 3 Times in 1 Post	My Miele came with a 10 year P&L warranty, but the marketing bumph said they are designed to last a minimum 20 years. http://www.miele.co.uk/washing-machines/reliability/ over the lifetime it works out cheaper than 4 cheap machines, and lots btter for the environment.

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